Nokomis, 34275, FL,
United States
Scanco Technographics
Scanco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scanco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Scanco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Scanco has purchased the following applications: Zendesk Service for Customer Support in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scanco is running and its propensity to invest more and deepen its relationship with Zendesk , HubSpot , Allbound or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scanco revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scanco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scanco Tech Stack and Enterprise Applications
Scanco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Scanco implemented Zendesk Service to manage Customer Support workflows on its public website. The deployment embeds Zendesk Service as the website touchpoint to capture inbound customer inquiries and generate tracked support tickets for agents. This implementation is oriented toward customer service and case management functions that support Scanco's professional services operations.
Configuration emphasizes core Customer Support capabilities, including ticketing, a knowledge base style help center, and an agent workspace to triage, route, and track cases through standard support workflows. The Zendesk Service implementation centralizes website-sourced requests into internal support queues and agent interfaces, enabling organized case lifecycle handling and knowledge content management. Operational ownership sits with Scanco's customer support teams who administer ticket workflows and maintain the help center content.
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Scanco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, Scanco implemented Microsoft Azure Cloud Services to host its public website and related application workloads. The deployment is categorized under Application Hosting and Computing Services and is explicitly used on Scanco's website to deliver customer-facing content and application functionality.
The implementation leverages Microsoft Azure Cloud Services capabilities common to the Application Hosting and Computing Services category, including cloud compute and persistent storage to run web processes and serve site assets, plus platform services for application lifecycle management. Operational scope centers on the company website and associated customer engagement workflows for Scanco in the United States, impacting marketing and customer-facing operations. Governance emphasizes centralized cloud provisioning and platform configuration to maintain consistent hosting settings and availability for web-hosted applications.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Scanco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Partner | Manager | Finance | ||||
| Partner | Manager | Finance | ||||
| COO | CXO | Finance |
Apps Being Evaluated by Scanco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||