AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Scandinavian Airlines Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2021 2022
Payroll HCM 2021 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group Legacy Amadeus Altea Departure Control Airport Management ERP Services and Operations n/a 2017 2017
In 2017 Scandinavian Airlines implemented Amadeus Altea Departure Control, an Airline Departure Control application that centralized core departure operations. The deployment focused on passenger processing workflows and operational control points that sit at the gate and check-in interface, linking boarding, seat assignment, baggage reconciliation and load control to a single platform. Amadeus Altea Departure Control was configured to support both agent-assisted and self-service check-in workflows, boarding pass issuance, automated seat inventory handling and baggage tag reconciliation. The implementation emphasized standardization of operational modules common to Airline Departure Control, including passenger check-in orchestration, boarding sequencing and day-of-operation re-accommodation logic. The solution was integrated at the system level with reservations, inventory and revenue management functions to enable more precise offer delivery and fare packaging decisions, and it interfaced with customer facing check-in channels and ground operations. Operational coverage included airport front-line teams and the revenue management and customer experience functions responsible for packaging and selling ancillary products. Governance centered on aligning departure control processes with commercial pricing and offer strategies, enabling the carrier to optimize fare structures and present tailored offers. The program aimed to maximize the revenue potential of every seat while enhancing the customer experience by delivering the right product to the right customer at the right time, using the Amadeus Altea Departure Control platform to operationalize that objective.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DXC Technology Legacy Xuber Xposure Analytics and BI Analytics and BI n/a 2018 2018
In 2018 Scandinavian Airlines implemented Xuber Xposure in the Analytics and BI category to centralize customer analytics and support customer experience decision making. Scandinavian Airlines Xuber Xposure Analytics and BI Customer Experience relationships were structured to surface behavioral insights from flight, booking and digital engagement data and to operationalize those insights for front line customer experience teams. Xuber Xposure was deployed to deliver self service dashboards, scheduled reporting, customer segmentation and insight generation, with configuration focused on visualization layers and analytics workflows common to Analytics and BI implementations. The implementation emphasized the Xuber Xposure application as the primary analytics environment for exploratory analysis and operational reporting. DXC Technology facilitated the engagement, running use case workshops, mapping benefits and challenges, and helping Scandinavian Airlines define a phased transformation approach within the analytics area. The facilitation work led to prioritized use cases and structured governance conversations that shaped how Xuber Xposure would be rolled out to business stakeholders in customer experience and marketing. Governance and adoption activities were oriented around use case prioritization, data stewardship and user enablement, with Xuber Xposure positioned to feed insight-driven workflows for customer experience improvements. The program explicitly targeted improved customer experience through analytics insights as the primary business objective.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
Web Content Management Content Management 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management, Warehouse Management SCM 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2011 2011
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
Incident Management ITSM 2022 2022
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Scandinavian Airlines
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Scandinavian Airlines Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Scandinavian Airlines Technographics

Scandinavian Airlines is a Transportation organization based in Sweden, with around 8099 employees and annual revenues of $3.93 billion.

Scandinavian Airlines operates a diverse technology stack with applications such as SAP SuccessFactors Employee Central, Amadeus Altea Departure Control and Xuber Xposure, covering areas like Core HR, Airport Management and Analytics and BI.

Scandinavian Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Amadeus IT Group and DXC Technology.

Scandinavian Airlines recently adopted applications including FLX Cargo in 2025, ServiceNow Security Operations in 2022 and ServiceNow ITSM in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Scandinavian Airlines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Scandinavian Airlines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Scandinavian Airlines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.