Scandinavian Airlines
Frosundaviks alle 1 Solna,
Stockholm, 16970,
Sweden
Stockholm, 16970,
Sweden
46 7 70 72 77 27
Transportation
Scandinavian Airlines Technographics
Scandinavian Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scandinavian Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8099 Scandinavian Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scandinavian Airlines has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2021, Amadeus Altea Departure Control for Airport Management in 2017, Xuber Xposure for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scandinavian Airlines is running and its propensity to invest more and deepen its relationship with SAP , Amadeus IT Group , DXC Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scandinavian Airlines revenues, which have grown to $3.93 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scandinavian Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scandinavian Airlines Tech Stack and Enterprise Applications
Scandinavian Airlines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, Scandinavian Airlines implemented SAP SuccessFactors Employee Central as part of a consolidation of its HCM environment on a modern, flexible and extensible cloud-based platform. SAP SuccessFactors Employee Central serves as the Core HR backbone for employee master data and lifecycle workflows across the organization.
The program is constructed around three technology pillars, SAP SuccessFactors Employee Central, EC Payroll and WorkForce Software WFS, delivering central HR records, country payroll processing and workforce time and attendance capabilities. Scandinavian Airlines engaged EPI-USE to deploy the SAP-based HR and payroll systems, with EPI-USE implementing EC Payroll for several countries including Denmark using EPI-USE Denmark Country Version, the only SAP-certified payroll for Denmark in the ECP environment.
WorkForce Software provides Time & Attendance coverage for Sweden, Norway and Denmark, supporting complex time, pay and absence and scheduling rules required for airline operations. Operational scope focuses on HR administration, payroll and timekeeping functions across the Scandinavian region, consolidating payroll runbooks and time collection into the cloud-based ECP environment and enabling dramatically increased levels of automation in processes that were previously heavily manual.
Governance and knowledge transfer are formalized through joint sessions between SAS HR leadership and EPI-USE, exemplified by the joint presentation titled Improve Your Employee Experience with Workforce Automation HR215 scheduled for Wednesday, June 09 12:30 PM - 1:00 PM CEST. The rollout emphasizes country-specific payroll country versions and a standardized, multi-country time and attendance design to address regional payroll and scheduling rules.
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Payroll | HCM |
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2021 | 2022 |
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Scandinavian Airlines ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Altea Departure Control | Airport Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Scandinavian Airlines implemented Amadeus Altea Departure Control, an Airline Departure Control application that centralized core departure operations. The deployment focused on passenger processing workflows and operational control points that sit at the gate and check-in interface, linking boarding, seat assignment, baggage reconciliation and load control to a single platform.
Amadeus Altea Departure Control was configured to support both agent-assisted and self-service check-in workflows, boarding pass issuance, automated seat inventory handling and baggage tag reconciliation. The implementation emphasized standardization of operational modules common to Airline Departure Control, including passenger check-in orchestration, boarding sequencing and day-of-operation re-accommodation logic.
The solution was integrated at the system level with reservations, inventory and revenue management functions to enable more precise offer delivery and fare packaging decisions, and it interfaced with customer facing check-in channels and ground operations. Operational coverage included airport front-line teams and the revenue management and customer experience functions responsible for packaging and selling ancillary products.
Governance centered on aligning departure control processes with commercial pricing and offer strategies, enabling the carrier to optimize fare structures and present tailored offers. The program aimed to maximize the revenue potential of every seat while enhancing the customer experience by delivering the right product to the right customer at the right time, using the Amadeus Altea Departure Control platform to operationalize that objective.
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Scandinavian Airlines Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DXC Technology | Legacy | Xuber Xposure | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018 Scandinavian Airlines implemented Xuber Xposure in the Analytics and BI category to centralize customer analytics and support customer experience decision making. Scandinavian Airlines Xuber Xposure Analytics and BI Customer Experience relationships were structured to surface behavioral insights from flight, booking and digital engagement data and to operationalize those insights for front line customer experience teams.
Xuber Xposure was deployed to deliver self service dashboards, scheduled reporting, customer segmentation and insight generation, with configuration focused on visualization layers and analytics workflows common to Analytics and BI implementations. The implementation emphasized the Xuber Xposure application as the primary analytics environment for exploratory analysis and operational reporting.
DXC Technology facilitated the engagement, running use case workshops, mapping benefits and challenges, and helping Scandinavian Airlines define a phased transformation approach within the analytics area. The facilitation work led to prioritized use cases and structured governance conversations that shaped how Xuber Xposure would be rolled out to business stakeholders in customer experience and marketing.
Governance and adoption activities were oriented around use case prioritization, data stewardship and user enablement, with Xuber Xposure positioned to feed insight-driven workflows for customer experience improvements. The program explicitly targeted improved customer experience through analytics insights as the primary business objective.
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Scandinavian Airlines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Scandinavian Airlines Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Scandinavian Airlines SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management, Warehouse Management | SCM |
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2025 | 2025 |
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Scandinavian Airlines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Scandinavian Airlines ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Scandinavian Airlines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Scandinavian Airlines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Scandinavian Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Scandinavian Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scandinavian Airlines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scandinavian Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Scandinavian Airlines Technographics
Scandinavian Airlines is a Transportation organization based in Sweden,
with around 8099 employees and annual revenues of $3.93 billion.
Scandinavian Airlines operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central, Amadeus Altea Departure Control and Xuber Xposure,
covering areas like Core HR, Airport Management and Analytics and BI.
Scandinavian Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Amadeus IT Group and DXC Technology.
Scandinavian Airlines recently adopted applications including
FLX Cargo in 2025, ServiceNow Security Operations in 2022 and ServiceNow ITSM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scandinavian Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scandinavian Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scandinavian Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.