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ScanForce Technographics
ScanForce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ScanForce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 ScanForce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
ScanForce has purchased the following applications: Microsoft 365 for Collaboration in 2016, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ScanForce is running and its propensity to invest more and deepen its relationship with Microsoft , Exclaimer , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ScanForce revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ScanForce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ScanForce Tech Stack and Enterprise Applications
ScanForce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ScanForce implemented Microsoft 365 as its Collaboration platform. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant to centralize email, calendar, and productivity applications for the 15 person professional services firm.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, Microsoft Teams for unified communications, SharePoint Online and OneDrive for document collaboration and cloud file storage, and the Office desktop and web apps for productivity. Identity and access management used the Microsoft 365 identity services, and ScanForce is documented as using Microsoft 365 on its website, reflecting a Microsoft 365 Collaboration footprint across its communication and productivity functions.
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ScanForce Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, ScanForce deployed Exclaimer Cloud Signatures for Office 365 as a cloud email signature management solution. The implementation is classified in the Digital Signing category and is visible on the company website as the source of corporate email signature templates.
The configuration used Exclaimer Cloud Signatures for Office 365 central administration capabilities, implementing signature template management, policy based signature application, and dynamic field population from the Office 365 directory. Setup emphasized centralized template creation, HTML signature rendering, and rule driven assignment of signatures to user segments.
Architecturally the solution is cloud hosted, with the Exclaimer portal linked to ScanForce's Office 365 tenant so signatures are applied within the Office 365 mail flow. Operational coverage targets companywide outbound email across core business functions including sales, marketing, and professional services, providing a single managed signature layer.
Governance moved to centralized signature ownership with template version control and administrative approval workflows managed through the Exclaimer Cloud portal. The deployment aligns with standard Digital Signing operational workflows for a small professional services firm and uses Exclaimer Cloud Signatures for Office 365 as the single source of truth for corporate email signature policy and template management.
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ScanForce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, ScanForce implemented Zendesk Service on its website to centralize customer inquiries and self-service for its professional services customers. The deployment uses Zendesk Service as a cloud SaaS customer engagement layer embedded on the public site, providing the company with a consolidated Customer Support channel aligned to its 15 person operations.
Configuration emphasized core Customer Support capabilities within Zendesk Service including ticketing and email capture, a public help center for knowledge base content, and an agent workspace configured for a small support team. Operational scope covers customer-facing web ticket creation and internal agent handling, with governance implemented through role based access, ticket routing rules, and SLA oriented workflows to standardize support processes.
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Marketing Automation | CRM |
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2021 | 2021 |
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ScanForce ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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ScanForce PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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ScanForce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ScanForce CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ScanForce
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Partner, Sales Manager | Manager | Sales | ||||
| Account Manager | Manager | Sales | ||||
| President | CXO | Finance |
Apps Being Evaluated by ScanForce Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||