Sparks, 21152, MD,
United States
SC&H Technographics
SC&H Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SC&H and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 SC&H employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
SC&H has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SC&H is running and its propensity to invest more and deepen its relationship with Drift , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SC&H revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SC&H intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SC&H Tech Stack and Enterprise Applications
SC&H AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, SC&H implemented Drift AI Chatbot on its public website. The Drift AI Chatbot is in the Chatbots and Conversational AI category and was deployed as a website embedded conversational interface to capture inbound visitors, surface contextual information, and initiate qualification for professional services inquiries.
Configuration centered on conversational workflows and qualification logic, using scripted playbooks and automated prompts to route conversations toward sales and marketing handoffs. Operational ownership sits with marketing and business development teams, who manage messaging, escalation rules, and ongoing refinement of conversational flows. The deployment focuses on customer engagement and inbound lead capture for SC&Hs professional services lines rather than broader internal process automation.
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SC&H Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, SC&H implemented Microsoft 365 for Collaboration across its professional services operations. SC&H is using Microsoft 365 on their website as part of its public technology footprint and to signal the firm level collaboration and productivity standard.
Microsoft 365 deployment aligned with standard collaboration capabilities, including Exchange Online email, SharePoint Online intranet and document management, Microsoft Teams for meetings and chat, OneDrive for Business file synchronization, and Office desktop applications. The tenant was configured with centralized administration and Azure Active Directory based identity and access management to manage users, groups, and security policies. Operational coverage focused on client delivery teams, sales, and back office functions in the United States, supporting engagement coordination, document version control, and internal knowledge sharing workflows. Governance emphasized tenant level policy settings, role based access controls, and data classification to align collaboration tooling with professional services compliance needs.
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Collaboration | Collaboration |
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2017 | 2017 |
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SC&H Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, SC&H implemented Exclaimer Cloud Signatures for Office 365, deploying a cloud email signature management solution classified in the Digital Signing category. The Exclaimer Cloud Signatures for Office 365 presence is visible on SC&H's public website, indicating active use for corporate signature orchestration and template delivery to their Office 365 environment.
Configuration and functional scope center on centralized signature template management, directory driven personalization using Office 365 user attributes, and rule based assignment of signatures by group or department. Functional modules align with common Digital Signing workflows, including HTML signature rendering, template version control, and server side signature application at mail flow to ensure consistent signature insertion.
The deployment integrates directly with Office 365 for authentication and directory synchronization, providing a single management console for signature governance. Operational coverage is organization wide across SC&H email, with governance and workflow responsibilities concentrated in central IT and communications functions to author templates, enforce branding policies, and manage signature lifecycle through the Exclaimer Cloud console.
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Digital Signing | Content Management |
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2018 | 2018 |
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SC&H CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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SC&H IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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SC&H CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at SC&H
Apps Being Evaluated by SC&H Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||