AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Schott NYC Tech Stack and Enterprise Applications

Schott NYC ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit IBM AS/400 Intuit Quickbooks Enterprise ERP Financial ERP n/a 2014 2014
In 2014, Schott NYC implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment centralized accounting and office functions for a 120 employee consumer packaged goods company operating two retail locations, with finance and reporting responsibilities directed to the company owners. Weekly payroll for 100 plus employees was processed through Paychex and human resources, benefits, and 401K administration for union and non union employees was managed alongside core accounting duties. Daily bank balance monitoring was established as a recurring operational control. Intuit Quickbooks Enterprise was configured to support core modules including accounts receivable, accounts payable, general ledger, and royalty billing workflows. The system handled calculation and billing of quarterly royalty invoices to overseas licensed vendors under a separate parent company and supported month end reconciliation processes. Accounts receivable workflows included posting chargebacks and reconciling factor statements as part of ongoing receivables management. The implementation explicitly integrated with Paychex for payroll processing and incorporated a CIT factoring process for accounts receivable financing, with procedures to post chargebacks and review weekly liability reports. Reconciliation processes maintained a direct connection between IBM AS/400 and Intuit Quickbooks Enterprise, with monthly reconciliations of AS/400 to Intuit Quickbooks Enterprise for accounts receivable and factor statements. Operational coverage included the accounting department, HR and benefits administration, and coordination with the sales manager on customer credit decisions when CIT would not extend credit. Governance was organized around daily cash monitoring, weekly payroll runs, and monthly reconciliations between systems, and responsibilities were centralized within the accounting function. Workflows were formalized for chargeback posting, factor reconciliation, and the decision process for retaining customer accounts versus factoring, with owners receiving consolidated reporting. The configuration emphasized procedural controls and recurring reconciliations within the Intuit Quickbooks Enterprise ERP Financial environment.
Schott NYC AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Schott NYC implemented LiveChat as a customer facing messaging channel. The deployment uses LiveChat in the Chatbots and Conversational AI category to provide an on site live chat presence on schottnyc.com, supporting online customer service and sales inquiries. The implementation centers on the LiveChat web widget embedded across product detail and checkout pages, configured for agent messaging, canned responses, chat transcripts, and offline message capture. Typical Chatbots and Conversational AI capabilities such as visitor monitoring, proactive chat invitations, and session escalation to human agents are applied to manage synchronous and asynchronous customer conversations. Operational coverage is focused on the public website and directly supports e commerce and customer service functions within the organization. Governance is organized around agent usage rules, response protocols, and transcript retention handled by the customer service team, providing an instrumented channel for customer engagement managed through the LiveChat application.
Schott NYC Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
In 2011, Schott NYC implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment establishes cloud-hosted productivity and communication capabilities to support core business functions across marketing, product design, merchandising, and e-commerce. This positions Google Workspace at the center of Schott NYC collaboration and content creation workflows. The Google Workspace (Formerly Google G-Suite) configuration includes Gmail for email, Google Calendar for scheduling, Google Drive for centralized file storage, Docs, Sheets, and Slides for document authoring, and Google Meet for video collaboration. Administration is exercised through the Admin console with organization units, group management, and role based access controls to manage accounts and permissions. Standard collaboration workflows such as shared drives, document co-editing, and calendar sharing are embedded into departmental processes. Public site traces indicate Google Workspace assets are referenced on the corporate website, aligning the platform with external content and internal collaboration artifacts. Operational coverage is corporate wide, supporting communications and content workflows across the organization, with governance centered on the Admin console and Google Workspace native controls.
Schott NYC eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2017 2017
Schott NYC CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2012 2012
Marketing Automation CRM 2020 2020
Schott NYC ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
Schott NYC TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Schott NYC PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2011
Transactional Email PaaS 2012 2012
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2018 2018
Schott NYC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Schott NYC

First Name Last Name Title Function Department Email Phone
Director of Technology Director IT
Chief Operating Officer CXO Finance
Accounting Clerk Manager Finance
CEO CXO Finance
Controller Director Finance

Apps Being Evaluated by Schott NYC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Schott NYC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Schott NYC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Schott NYC Technographics
Schott NYC is a Consumer Packaged Goods organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Schott NYC operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, LiveChat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Schott NYC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, LiveChat, Inc. and Google.
Schott NYC recently adopted applications including ActiveCampaign in 2020, NextRoll Cookie Consent Banner in 2019 and Amazon SES in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Schott NYC’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Schott NYC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Schott NYC technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.