Union, 7083, NY,
United States
Schott NYC Technographics
Schott NYC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Schott NYC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Schott NYC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schott NYC has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schott NYC is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schott NYC revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schott NYC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Schott NYC Tech Stack and Enterprise Applications
Schott NYC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | IBM AS/400 | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Schott NYC implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment centralized accounting and office functions for a 120 employee consumer packaged goods company operating two retail locations, with finance and reporting responsibilities directed to the company owners. Weekly payroll for 100 plus employees was processed through Paychex and human resources, benefits, and 401K administration for union and non union employees was managed alongside core accounting duties. Daily bank balance monitoring was established as a recurring operational control.
Intuit Quickbooks Enterprise was configured to support core modules including accounts receivable, accounts payable, general ledger, and royalty billing workflows. The system handled calculation and billing of quarterly royalty invoices to overseas licensed vendors under a separate parent company and supported month end reconciliation processes. Accounts receivable workflows included posting chargebacks and reconciling factor statements as part of ongoing receivables management.
The implementation explicitly integrated with Paychex for payroll processing and incorporated a CIT factoring process for accounts receivable financing, with procedures to post chargebacks and review weekly liability reports. Reconciliation processes maintained a direct connection between IBM AS/400 and Intuit Quickbooks Enterprise, with monthly reconciliations of AS/400 to Intuit Quickbooks Enterprise for accounts receivable and factor statements. Operational coverage included the accounting department, HR and benefits administration, and coordination with the sales manager on customer credit decisions when CIT would not extend credit.
Governance was organized around daily cash monitoring, weekly payroll runs, and monthly reconciliations between systems, and responsibilities were centralized within the accounting function. Workflows were formalized for chargeback posting, factor reconciliation, and the decision process for retaining customer accounts versus factoring, with owners receiving consolidated reporting. The configuration emphasized procedural controls and recurring reconciliations within the Intuit Quickbooks Enterprise ERP Financial environment.
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Schott NYC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Schott NYC implemented LiveChat as a customer facing messaging channel. The deployment uses LiveChat in the Chatbots and Conversational AI category to provide an on site live chat presence on schottnyc.com, supporting online customer service and sales inquiries.
The implementation centers on the LiveChat web widget embedded across product detail and checkout pages, configured for agent messaging, canned responses, chat transcripts, and offline message capture. Typical Chatbots and Conversational AI capabilities such as visitor monitoring, proactive chat invitations, and session escalation to human agents are applied to manage synchronous and asynchronous customer conversations.
Operational coverage is focused on the public website and directly supports e commerce and customer service functions within the organization. Governance is organized around agent usage rules, response protocols, and transcript retention handled by the customer service team, providing an instrumented channel for customer engagement managed through the LiveChat application.
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Schott NYC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Schott NYC implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment establishes cloud-hosted productivity and communication capabilities to support core business functions across marketing, product design, merchandising, and e-commerce. This positions Google Workspace at the center of Schott NYC collaboration and content creation workflows.
The Google Workspace (Formerly Google G-Suite) configuration includes Gmail for email, Google Calendar for scheduling, Google Drive for centralized file storage, Docs, Sheets, and Slides for document authoring, and Google Meet for video collaboration. Administration is exercised through the Admin console with organization units, group management, and role based access controls to manage accounts and permissions. Standard collaboration workflows such as shared drives, document co-editing, and calendar sharing are embedded into departmental processes.
Public site traces indicate Google Workspace assets are referenced on the corporate website, aligning the platform with external content and internal collaboration artifacts. Operational coverage is corporate wide, supporting communications and content workflows across the organization, with governance centered on the Admin console and Google Workspace native controls.
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Schott NYC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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Schott NYC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Schott NYC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Schott NYC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Schott NYC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Schott NYC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Schott NYC
Apps Being Evaluated by Schott NYC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||