Duesseldorf, 40589,
Germany
Schwarzkopf & Henkel Production Europe & Co.Kg Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Schwarzkopf & Henkel Production Europe & Co.Kg and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1075 Schwarzkopf & Henkel Production Europe & Co.Kg employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schwarzkopf & Henkel Production Europe & Co.Kg has purchased the following applications: U-Form Applicant Management for Applicant Tracking System in 2018, SAP AI Business Services for Intelligent Process Automation in 2025, ORTEC Load Building for Warehouse Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schwarzkopf & Henkel Production Europe & Co.Kg is running and its propensity to invest more and deepen its relationship with u-form Testsysteme , SAP , ORTEC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schwarzkopf & Henkel Production Europe & Co.Kg revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schwarzkopf & Henkel Production Europe & Co.Kg intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| u-form Testsysteme | Legacy | U-Form Applicant Management | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018 Schwarzkopf & Henkel Production Europe & Co.Kg deployed U-Form Applicant Management as an Applicant Tracking System to support apprenticeship recruiting and candidate selection in Germany. The rollout focused on digitizing Azubi application and testing workflows within Henkel's HR recruiting function and aligning candidate assessment with selection processes.
The implementation leveraged u-form E-Recruiting / Bewerbernavigator together with opta3 online tests to manage application intake, candidate navigation, online assessment delivery, and selection orchestration. Functional capabilities implemented included configurable application forms, candidate status tracking, test scheduling and automated assessment scoring linked to applicant records, reflecting typical Applicant Tracking System workflows for apprenticeship programs.
Operational scope concentrated on HR apprenticeship programs across Henkel sites in Germany, centralizing assessment artifacts and standardizing selection steps under the recruiting team. Governance and process changes emphasized standardized Azubi selection workflows and centralized test administration, and the vendor listing notes the solution helped digitize Azubi application and testing workflows at Henkel.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP AI Business Services | Intelligent Process Automation | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Schwarzkopf & Henkel Production Europe & Co.Kg implemented SAP AI Business Services to automate returns and exchanges and streamline dispute management, using the Intelligent Process Automation application to support claims processing and case creation. The implementation centers on a custom solution named financial and supply chain management deduction and dispute management indexing, or FSCM DDM Indexing, which was codeveloped with SAP and leverages SAP AI Services for document intelligence.
FSCM DDM Indexing automates indexing and classification of claim related documents, it extracts relevant data fields and drives automated determination of reason codes and location codes. The solution is embedded into the early stages of the dispute resolution lifecycle to minimize manual interventions and accelerate case creation, it also automates retrieval of documents from a central inbox and enhances document analysis to handle diverse claim formats.
Logged claims are integrated into Henkel business performance data to provide real time visibility and support end to end process management, establishing a direct integration point between dispute intake and enterprise performance reporting. Operational coverage targets the teams that review high volumes of complex claim documentation across Henkel operations in 79 countries, addressing differing country rules and claims policies through automated classification and standardized reason coding.
Governance and rollout emphasize process automation and end user productivity, with the implementation positioned to reduce manual labor and the time required for dispute resolution as stated by Henkel leadership. The use of SAP AI Services and the FSCM DDM Indexing component is intended to improve accuracy in returns and exchanges workflows and elevate customer centric dispute handling while providing a scalable Intelligent Process Automation foundation for ongoing operational governance.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORTEC | Legacy | ORTEC Load Building | Warehouse Management | SCM | n/a | 2019 | 2020 |
In 2019 Schwarzkopf & Henkel Production Europe & Co.Kg implemented ORTEC Load Building within its Warehouse Management environment in Germany. The deployment targeted supply chain planning and transport optimization, focusing on internal stock transfers and load planning across Henkel's production and distribution operations.
The implementation centered on ORTEC Load Building's packing and loading optimization capabilities to digitize and automate planning workflows for internal transfers. Configuration emphasized automated load assembly rules and truck utilization logic to reduce manual planning and improve truck and load utilization.
Operational coverage aligned warehouse operations with transport planning and logistics execution for internal stock movement in Germany. The rollout concentrated on planning and load building processes rather than on broader warehouse execution system changes.
ORTEC's public customer materials list Henkel among users of its packing, loading and planning solutions, supporting the application of ORTEC Load Building to deliver more accurate planning and lower transport costs.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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