Omaha, 68138, NE,
United States
Scooter's Coffee Technographics
Scooter's Coffee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scooter's Coffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Scooter's Coffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scooter's Coffee has purchased the following applications: Sage 100 (formerly MAS 90 & MAS 200) for ERP Financial in 2015, Mitratech TalentReef Applicant Tracking for Applicant Tracking System in 2022, Adobe Connect for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scooter's Coffee is running and its propensity to invest more and deepen its relationship with Sage , Google , Mitratech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scooter's Coffee revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scooter's Coffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scooter's Coffee Tech Stack and Enterprise Applications
Scooter's Coffee ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 100 (formerly MAS 90 & MAS 200) | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Scooter's Coffee implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial system. The deployment centralized core financial and operational recordkeeping for Scooter's corporate functions and Harvest Roasting, which supplies corporate and franchise owned coffeehouse locations across the network and is headquartered in Omaha, NE. Sage 100 serves as the authoritative system for order entry, inventory transactions tied to weekly product deliveries, and financial ledger activity that supports franchisee and corporate accounting workflows.
Configuration emphasized standard ERP Financial functional modules aligned to the business use cases in the notes, including general ledger, accounts payable, accounts receivable, inventory control, purchasing, and order entry. The implementation supports order entry and correction workflows used by the Franchisee Support Specialist, and reporting capabilities that produce scorecards and operational reports sourced from Harvest Roasting activity. These modules are configured to reflect warehouse shipment transactions, recurring deliveries, and product movement that underpin franchise replenishment.
Operationally, Sage 100 is used in tandem with customer support tooling described in the role, specifically ZenDesk, where franchisee inquiries and shipment issues are triaged before order corrections are performed in Sage 100. The system operates alongside Harvest Roasting warehouse processes and may interoperate with warehouse management capabilities, requiring transaction reconciliation between fulfillment operations and the ERP Financial records. The deployment covers Harvest Roasting, franchise support, warehouse operations, and corporate finance functions, reflecting cross-functional use across operations and accounting teams.
Governance and process responsibilities centered on the Franchisee Support Specialist role as the first point of contact for franchisee and store questions, overseeing customer support through ZenDesk, performing order entry and corrections in Sage 100, compiling reports from Harvest operations, and communicating warehouse and route updates to the network. Controls emphasize accurate order-to-cash and inventory transaction handling within Sage 100 and operational coordination between franchise support, fulfillment, and finance. The narrative highlights system architecture focused on ERP Financial transactional integrity and operational reporting rather than specific integration vendors or rollout metrics.
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Payment Processing | ERP |
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2022 | 2022 |
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Scooter's Coffee HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitratech | Legacy | Mitratech TalentReef Applicant Tracking | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Scooter's Coffee deployed Mitratech TalentReef Applicant Tracking on its public careers site. The Mitratech TalentReef Applicant Tracking application is implemented as the companywide Applicant Tracking System for online candidate intake and application processing.
The implementation is configured to host and publish job postings, capture structured candidate profiles through branded application forms, and manage requisition workflows. Standard Applicant Tracking System capabilities are instrumented such as candidate tracking, resume parsing, configurable screening questions, automated candidate communications, and interview scheduling workflows, with the career portal hosted via the apply.jobappnetwork.com/scooters-coffee experience.
Operational ownership is aligned to recruiting and hiring teams, with role based access controls and workflow handoffs between recruiters and hiring managers. Governance emphasizes standardized requisition to offer processes and centralized candidate data retention within Mitratech TalentReef Applicant Tracking, supporting consistent hiring operations across Scooter's Coffee.
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Interview Scheduling | HCM |
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2022 | 2022 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2021 | 2021 |
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Talent Assessment | HCM |
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2019 | 2019 |
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Scooter's Coffee Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Scooter's Coffee deployed Adobe Connect on its public website to run live and on-demand virtual sessions. Adobe Connect is used as the Audio Video and Web Conferencing application to provide web-based meeting rooms, webinar hosting, screen sharing, recording, and attendee management for customer and internal communications.
The implementation is embedded in the website delivery layer, indicating a web integration model that exposes session access and recordings to external audiences while supporting internal scheduling and access controls. Operational scope includes marketing for customer webinars, training for franchise and store staff, and corporate communications for company updates. Governance and workflow workstreams focus on centralized scheduling, host role provisioning, session archiving, and content lifecycle controls to manage recurring webinars and on-demand assets.
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Collaboration | Collaboration |
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2017 | 2017 |
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Scooter's Coffee Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Scooter's Coffee eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Scooter's Coffee CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Scooter's Coffee ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Scooter's Coffee PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Scooter's Coffee PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Scooter's Coffee IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Scooter's Coffee
Apps Being Evaluated by Scooter's Coffee Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||