AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Scooter's Coffee Tech Stack and Enterprise Applications

Scooter's Coffee ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 100 (formerly MAS 90 & MAS 200) ERP Financial ERP n/a 2015 2015
In 2015, Scooter's Coffee implemented Sage 100 (formerly MAS 90 & MAS 200) as its ERP Financial system. The deployment centralized core financial and operational recordkeeping for Scooter's corporate functions and Harvest Roasting, which supplies corporate and franchise owned coffeehouse locations across the network and is headquartered in Omaha, NE. Sage 100 serves as the authoritative system for order entry, inventory transactions tied to weekly product deliveries, and financial ledger activity that supports franchisee and corporate accounting workflows. Configuration emphasized standard ERP Financial functional modules aligned to the business use cases in the notes, including general ledger, accounts payable, accounts receivable, inventory control, purchasing, and order entry. The implementation supports order entry and correction workflows used by the Franchisee Support Specialist, and reporting capabilities that produce scorecards and operational reports sourced from Harvest Roasting activity. These modules are configured to reflect warehouse shipment transactions, recurring deliveries, and product movement that underpin franchise replenishment. Operationally, Sage 100 is used in tandem with customer support tooling described in the role, specifically ZenDesk, where franchisee inquiries and shipment issues are triaged before order corrections are performed in Sage 100. The system operates alongside Harvest Roasting warehouse processes and may interoperate with warehouse management capabilities, requiring transaction reconciliation between fulfillment operations and the ERP Financial records. The deployment covers Harvest Roasting, franchise support, warehouse operations, and corporate finance functions, reflecting cross-functional use across operations and accounting teams. Governance and process responsibilities centered on the Franchisee Support Specialist role as the first point of contact for franchisee and store questions, overseeing customer support through ZenDesk, performing order entry and corrections in Sage 100, compiling reports from Harvest operations, and communicating warehouse and route updates to the network. Controls emphasize accurate order-to-cash and inventory transaction handling within Sage 100 and operational coordination between franchise support, fulfillment, and finance. The narrative highlights system architecture focused on ERP Financial transactional integrity and operational reporting rather than specific integration vendors or rollout metrics.
Payment Processing ERP 2022 2022
Scooter's Coffee HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mitratech Legacy Mitratech TalentReef Applicant Tracking Applicant Tracking System HCM n/a 2022 2022
In 2022, Scooter's Coffee deployed Mitratech TalentReef Applicant Tracking on its public careers site. The Mitratech TalentReef Applicant Tracking application is implemented as the companywide Applicant Tracking System for online candidate intake and application processing. The implementation is configured to host and publish job postings, capture structured candidate profiles through branded application forms, and manage requisition workflows. Standard Applicant Tracking System capabilities are instrumented such as candidate tracking, resume parsing, configurable screening questions, automated candidate communications, and interview scheduling workflows, with the career portal hosted via the apply.jobappnetwork.com/scooters-coffee experience. Operational ownership is aligned to recruiting and hiring teams, with role based access controls and workflow handoffs between recruiters and hiring managers. Governance emphasizes standardized requisition to offer processes and centralized candidate data retention within Mitratech TalentReef Applicant Tracking, supporting consistent hiring operations across Scooter's Coffee.
Interview Scheduling HCM 2022 2022
Recruiting Chatbot HCM 2018 2018
Recruiting HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2019 2019
Succession and Leadership Planning HCM 2021 2021
Talent Assessment HCM 2019 2019
Scooter's Coffee Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2021 2021
In 2021, Scooter's Coffee deployed Adobe Connect on its public website to run live and on-demand virtual sessions. Adobe Connect is used as the Audio Video and Web Conferencing application to provide web-based meeting rooms, webinar hosting, screen sharing, recording, and attendee management for customer and internal communications. The implementation is embedded in the website delivery layer, indicating a web integration model that exposes session access and recordings to external audiences while supporting internal scheduling and access controls. Operational scope includes marketing for customer webinars, training for franchise and store staff, and corporate communications for company updates. Governance and workflow workstreams focus on centralized scheduling, host role provisioning, session archiving, and content lifecycle controls to manage recurring webinars and on-demand assets.
Collaboration Collaboration 2017 2017
Scooter's Coffee Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2022 2022
Scooter's Coffee eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Shipping Management eCommerce 2024 2024
Scooter's Coffee CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Engagement CRM 2023 2023
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2019 2019
Customer Support CRM 2018 2018
Customer Support CRM 2019 2019
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2021 2021
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Scooter's Coffee ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Scooter's Coffee PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
Scooter's Coffee PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Scooter's Coffee IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Scooter's Coffee

First Name Last Name Title Function Department Email Phone
Chief Executive Officer CXO Finance
CFO CXO Finance
Vice President Human Resources VP HR
Chief Legal Officer CXO Legal
Senior Corporate Counsel Manager Operations
Senior Director, Human Resources Director HR
Manager, Talent Acquisition Manager HR
Senior Human Resources Business Partner Manager HR
Customer Service Representative Manager Customer Service
Franchise Support Manager Manager Finance
Chief Sales Officer CXO Sales

Apps Being Evaluated by Scooter's Coffee Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scooter's Coffee IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scooter's Coffee digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Scooter's Coffee Technographics
Scooter's Coffee is a Leisure and Hospitality organization based in United States, with around 1000 employees and annual revenues of $106.0 million.
Scooter's Coffee operates a diverse technology stack with applications such as Sage 100 (formerly MAS 90 & MAS 200), Mitratech TalentReef Applicant Tracking and Adobe Connect, covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Scooter's Coffee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Mitratech and Adobe Systems.
Scooter's Coffee recently adopted applications including USPS Click-N-Ship in 2024, Par Tech MENU Engagement in 2023 and Google Pay in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scooter's Coffee’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Scooter's Coffee’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scooter's Coffee technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.