Edinburgh, EH1 1SR,
United Kingdom
Scottish Book Trust Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Scottish Book Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Scottish Book Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scottish Book Trust has purchased the following applications: SuiteCRM for CRM in 2017, SolarWinds Pingdom RUM for Application Performance Management in 2020, Intuit Mailchimp Mandrill for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scottish Book Trust is running and its propensity to invest more and deepen its relationship with SalesAgility , Lucky Orange , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scottish Book Trust revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scottish Book Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SalesAgility | Legacy | SuiteCRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Scottish Book Trust implemented SuiteCRM as their CRM to consolidate contact records and to provide a single platform for programme administration across the charity. The deployment addressed the organisation wide need for a stable, easy to adapt system that could support day to day workflows for multiple teams and a broad range of reading and writing programmes.
The SuiteCRM implementation delivered a single contact repository with multiple permission levels, centralized contact and relationship management, and specialised programme administration capability. Functional components implemented included contact management, programme administration for named initiatives such as the Author Directory, Live Literature Programme, Bookbug Picture Book Prize and Schools Programme Events, event management for internal and external events, and fundraising workflow and donations management consolidated into the CRM.
Integrations were implemented to connect SuiteCRM with the Scottish Book Trust website and with JustGiving, creating a fully integrated solution for programme and donor data flow. SalesAgility facilitated the technical delivery, and continues to host and support the SuiteCRM instance while refining configurations to onboard additional programmes and teams without extensive redevelopment.
Governance and delivery followed a structured discovery approach led by SalesAgility, using workshops, user stories and acceptance criteria to define requirements and prioritized features. Explicit outcomes reported include a single contact repository resulting in improved contact and relationship management, increased efficiency through automation of key programmes, and enhanced reporting capability due to a unified contact and programme database.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Pingdom RUM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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