Scottish Book Trust
Sandeman House, Trunk’s Close, 55 High Street,
Edinburgh, EH1 1SR,
United Kingdom
Edinburgh, EH1 1SR,
United Kingdom
44 131 524 0160
Non Profit
Scottish Book Trust Technographics
Scottish Book Trust Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scottish Book Trust and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Scottish Book Trust employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scottish Book Trust has purchased the following applications: SuiteCRM for CRM in 2017, SolarWinds Pingdom RUM for Application Performance Management in 2020, Intuit Mailchimp Mandrill for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scottish Book Trust is running and its propensity to invest more and deepen its relationship with SalesAgility , Lucky Orange , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scottish Book Trust revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scottish Book Trust intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scottish Book Trust Tech Stack and Enterprise Applications
Scottish Book Trust CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SalesAgility | Legacy | SuiteCRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Scottish Book Trust implemented SuiteCRM as their CRM to consolidate contact records and to provide a single platform for programme administration across the charity. The deployment addressed the organisation wide need for a stable, easy to adapt system that could support day to day workflows for multiple teams and a broad range of reading and writing programmes.
The SuiteCRM implementation delivered a single contact repository with multiple permission levels, centralized contact and relationship management, and specialised programme administration capability. Functional components implemented included contact management, programme administration for named initiatives such as the Author Directory, Live Literature Programme, Bookbug Picture Book Prize and Schools Programme Events, event management for internal and external events, and fundraising workflow and donations management consolidated into the CRM.
Integrations were implemented to connect SuiteCRM with the Scottish Book Trust website and with JustGiving, creating a fully integrated solution for programme and donor data flow. SalesAgility facilitated the technical delivery, and continues to host and support the SuiteCRM instance while refining configurations to onboard additional programmes and teams without extensive redevelopment.
Governance and delivery followed a structured discovery approach led by SalesAgility, using workshops, user stories and acceptance criteria to define requirements and prioritized features. Explicit outcomes reported include a single contact repository resulting in improved contact and relationship management, increased efficiency through automation of key programmes, and enhanced reporting capability due to a unified contact and programme database.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Scottish Book Trust ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Pingdom RUM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020, Scottish Book Trust implemented SolarWinds Pingdom RUM on its public website. The deployment uses SolarWinds Pingdom RUM as a client-side Real User Monitoring layer within the Application Performance Management category, instrumenting pages with a site-wide JavaScript beacon to capture front-end performance metrics, page load timing, resource timing, and session-level traces.
Instrumentation is scoped to the website and is managed through the Pingdom configuration console, enabling dashboards and performance telemetry that feed web operations and digital content teams. The SolarWinds Pingdom RUM implementation supports standard Application Performance Management workflows such as user-experience monitoring, incident triage, and front-end performance troubleshooting, with data consumed by site reliability and content teams to prioritize remediation and optimization work.
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Scottish Book Trust PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2019 | 2019 |
In 2019 Scottish Book Trust deployed Intuit Mailchimp Mandrill for Transactional Email on its public website. Scottish Book Trust uses Intuit Mailchimp Mandrill for Transactional Email to power site-driven transactional communications, enabling automated delivery of confirmations, notifications, and account messages initiated from the website.
The implementation centers on transactional delivery capabilities common to Intuit Mailchimp Mandrill, including SMTP and API-based message submission, template rendering for personalized content, and event webhooks for delivery and bounce tracking. Operational ownership is managed through the organisation's digital and communications teams, who configure templates and sending domains within Intuit Mailchimp Mandrill and integrate the service directly with website workflows that handle registrations, subscriptions, and member interactions.
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Transactional Email | PaaS |
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2019 | 2019 |
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Scottish Book Trust IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Scottish Book Trust
| First Name | Last Name | Title | Function | Department | Phone | |
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CRM Manager | Manager | IT | |
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Director of Marketing & Communications | Director | Marketing | |
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Head of Digital | Director | Finance | |
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Apps Being Evaluated by Scottish Book Trust Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scottish Book Trust IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scottish Book Trust digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Scottish Book Trust Technographics
Scottish Book Trust is a Non Profit organization based in United Kingdom,
with around 60 employees and annual revenues of $10.0 million.
Scottish Book Trust operates a diverse technology stack with applications such as
SuiteCRM, SolarWinds Pingdom RUM and Intuit Mailchimp Mandrill,
covering areas like CRM, Application Performance Management and Transactional Email.
Scottish Book Trust has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SalesAgility, Solarwinds and Intuit.
Scottish Book Trust recently adopted applications including
SolarWinds Pingdom RUM in 2020, Microsoft Azure Cloud Services in 2020 and Lucky Orange in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scottish Book Trust’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scottish Book Trust’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scottish Book Trust technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.