List of SuiteCRM Customers
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Since 2010, our global team of researchers has been studying SuiteCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SuiteCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SuiteCRM for CRM include: ENTEGA Plus, a Germany based Utilities organisation with 2200 employees and revenues of $1.90 billion, National Trades Union Congress (NTUC), a Singapore based Non Profit organisation with 800 employees and revenues of $102.0 million, WATT+VOLT, a Greece based Utilities organisation with 350 employees and revenues of $50.0 million, Vita-Pakt Citrus Products, a United States based Manufacturing organisation with 200 employees and revenues of $15.0 million, Scottish Book Trust, a United Kingdom based Non Profit organisation with 60 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using SuiteCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SuiteCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ENTEGA Plus | Utilities | 2200 | $1.9B | Germany | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017, ENTEGA Plus implemented SuiteCRM as a CRM to centralize management of customer lifecycles and increasingly complex energy product portfolios. The SuiteCRM implementation was positioned to complement the existing SAP utility billing landscape and to orchestrate product configuration, quotation, contracting and customer communication workflows for a municipal energy supplier.
The deployment of SuiteCRM included an industry-specific product catalog capable of modeling multi-component offerings and distinct product versions, configuration-driven pricing and calculation, quotation generation, contract creation, and the automated calculation of monthly billing plans. SuiteCRM was configured to produce customer-facing communications, including welcome letters, billing plans and annual settlements, and to support targeted marketing campaign execution and customer segmentation within the CRM.
Operational integration focused on a direct synchronization between SuiteCRM and the SAP utility environment, exchanging customer, contract and banking data to prevent duplicate records and to enable side-by-side comparison of new and existing customers at a central location. The technical integration also included transfer of calculated monthly billing plans and corresponding customer data into the SAP settlement path, enabling orchestration across CRM-driven sales and marketing activities and SAP-driven billing and finance processes. The implementation covered sales, service, marketing and billing functions across ENTEGA Plus operations in Germany.
Governance and process workstreams redefined sales and service processes to accommodate configurable, nonconsumption based products, with the project delivering process optimization through requirements analysis, configuration and technical implementation services. The SuiteCRM solution enabled centralized product definition, automated contract lifecycles and synchronized master data, reducing duplicate records and improving campaign and customer communication workflows while keeping billing settlement in SAP.
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National Trades Union Congress (NTUC) | Non Profit | 800 | $102M | Singapore | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017 National Trades Union Congress, NTUC, implemented SuiteCRM as its CRM. Deployment focused on supporting membership processing, event operations, and administrative workflows, with contract operations staff between September 2017 and February 2018 performing data updates, Excel reconciliation, phone-based member verification, mailing, and general ad-hoc duties directly into the SuiteCRM system.
The implementation concentrated on membership management and contact record consolidation, delivering contact and account management, event registration and logistics support, mailing list and communication management, and data import workflows tied to spreadsheet reconciliation. Configuration included custom membership fields and workflow automation for status updates and membership processing, aligning standard CRM capabilities to NTUC business functions. SuiteCRM served as the central operational record for member data, event coordination, and routine administrative processing.
Operational scope covered operations, membership, events, and administrative teams within NTUC, with defined user-level responsibilities for data stewardship, phone verification, and mailing tasks. Governance and rollout emphasized embedding manual verification and spreadsheet reconciliation into ongoing CRM workflows during the September 2017 to February 2018 operational period.
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Scottish Book Trust | Non Profit | 60 | $10M | United Kingdom | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
In 2017, Scottish Book Trust implemented SuiteCRM as their CRM to consolidate contact records and to provide a single platform for programme administration across the charity. The deployment addressed the organisation wide need for a stable, easy to adapt system that could support day to day workflows for multiple teams and a broad range of reading and writing programmes.
The SuiteCRM implementation delivered a single contact repository with multiple permission levels, centralized contact and relationship management, and specialised programme administration capability. Functional components implemented included contact management, programme administration for named initiatives such as the Author Directory, Live Literature Programme, Bookbug Picture Book Prize and Schools Programme Events, event management for internal and external events, and fundraising workflow and donations management consolidated into the CRM.
Integrations were implemented to connect SuiteCRM with the Scottish Book Trust website and with JustGiving, creating a fully integrated solution for programme and donor data flow. SalesAgility facilitated the technical delivery, and continues to host and support the SuiteCRM instance while refining configurations to onboard additional programmes and teams without extensive redevelopment.
Governance and delivery followed a structured discovery approach led by SalesAgility, using workshops, user stories and acceptance criteria to define requirements and prioritized features. Explicit outcomes reported include a single contact repository resulting in improved contact and relationship management, increased efficiency through automation of key programmes, and enhanced reporting capability due to a unified contact and programme database.
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Manufacturing | 70 | $4M | Australia | SalesAgility | SuiteCRM | CRM | 2019 | n/a |
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Manufacturing | 200 | $15M | United States | SalesAgility | SuiteCRM | CRM | 2019 | n/a |
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Utilities | 350 | $50M | Greece | SalesAgility | SuiteCRM | CRM | 2017 | n/a |
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Buyer Intent: Companies Evaluating SuiteCRM
- G. T. Michelli Co, a United States based Distribution organization with 62 Employees
- Government of British Columbia, a Canada based Government company with 30000 Employees
- PB Tech, a New Zealand based Retail organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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