Scottish Friendly
Galbraith House 16 Blythswood Square,
Glasgow, G2 4HJ,
United Kingdom
Glasgow, G2 4HJ,
United Kingdom
44 33 3323-5433
Banking and Financial Services
Scottish Friendly Technographics
Scottish Friendly Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scottish Friendly and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Scottish Friendly employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scottish Friendly has purchased the following applications: Microsoft 365 for Collaboration in 2020, Concrete CMS for Web Content Management in 2017, Yieldify for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scottish Friendly is running and its propensity to invest more and deepen its relationship with Microsoft , Concrete CMS , Yieldify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scottish Friendly revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scottish Friendly intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scottish Friendly Tech Stack and Enterprise Applications
Scottish Friendly Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Scottish Friendly implemented Microsoft 365 as its Collaboration platform. Scottish Friendly is using Microsoft 365 on their website, signaling a public-facing presence for Microsoft 365 services within the corporate digital estate.
The implementation centered on core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration and meetings, and OneDrive for individual file storage and synchronization. Configuration work focused on tenant-level provisioning, role based access control, and Microsoft 365 Groups to align team collaboration patterns with business workflows.
The presence of Microsoft 365 on the corporate website indicates SharePoint or other Microsoft 365 hosted content is surfaced externally for communications and information access. Operational coverage spanned corporate functions such as IT, corporate communications, and customer service within the United Kingdom organization of roughly 200 employees.
Governance for the Microsoft 365 deployment was organized around centralized tenant administration, user identity and access control, and standard Microsoft 365 compliance and policy settings to manage collaboration, data sharing, and external content exposure.
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Scottish Friendly Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Scottish Friendly implemented Concrete CMS on its public website. Concrete CMS serves as the organization's Web Content Management platform for corporate content, product information and customer facing pages. This positions Scottish Friendly, Concrete CMS, and Web Content Management in direct support of website publishing and content operations.
The implementation leverages Concrete CMS core capabilities such as modular content blocks, page templates, a media library, role based authoring and approval workflows, and responsive design management to structure editorial publishing. Deployment architecture is centered on a CMS driven public site with theme and template configuration, content staging and publishing workflows for editorial teams. Operational scope focuses on the corporate website and customer facing content, impacting marketing and communications functions responsible for content governance and ongoing site maintenance.
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Scottish Friendly eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yieldify | Legacy | Yieldify | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Scottish Friendly implemented Yieldify on their public website. The Yieldify deployment is explicitly used for Personalization and Product Recommendations to deliver on-site behavioral targeting and tailored recommendation flows during digital customer journeys.
Functional capabilities implemented include on-site personalization, behavioral segmentation, product recommendation widgets, campaign orchestration, and experimentation for targeted messaging. These capabilities reflect standard Personalization and Product Recommendations workflows such as session and behavior tracking, audience segmentation, rule and model-driven recommendations, and A/B testing across key website touchpoints.
Operational ownership is aligned with digital marketing and customer experience teams, with the implementation scoped to the corporate website rather than back-office systems. Governance emphasized campaign lifecycle management and content approval processes, with daily campaign operations conducted through the Yieldify interface to manage personalization rules and recommendation campaigns.
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Scottish Friendly CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Scottish Friendly ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Scottish Friendly Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2017 | 2017 |
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Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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Portfolio and Investment Management | Investment Management |
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2015 | 2015 |
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Scottish Friendly PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Scottish Friendly IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Scottish Friendly CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Scottish Friendly
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Scottish Friendly Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scottish Friendly IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scottish Friendly digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Scottish Friendly Technographics
Scottish Friendly is a Banking and Financial Services organization based in United Kingdom,
with around 200 employees and annual revenues of $61.0 million.
Scottish Friendly operates a diverse technology stack with applications such as
Microsoft 365, Concrete CMS and Yieldify,
covering areas like Collaboration, Web Content Management and Personalization and Product Recommendations.
Scottish Friendly has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Concrete CMS and Yieldify.
Scottish Friendly recently adopted applications including
Atlassian Jira Service Desk in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scottish Friendly’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scottish Friendly’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scottish Friendly technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.