Scottish Power
320 St Vincent St,
Glasgow, G2 5AD,
United Kingdom
Glasgow, G2 5AD,
United Kingdom
44 80 0040-7002
Utilities
Scottish Power Technographics
Scottish Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scottish Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5750 Scottish Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scottish Power has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Benefex OneHub | Benefits for Benefits Administration in 2020, SAP S/4HANA Utilities for Utilities ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scottish Power is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scottish Power revenues, which have grown to $10.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scottish Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scottish Power Tech Stack and Enterprise Applications
Scottish Power ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Scottish Power implemented Oracle NetSuite ERP to address core finance and accounting operations within its utilities business. The Oracle NetSuite ERP deployment served as an ERP Financial platform intended to centralize transactional finance, standardize accounting controls, and provide a single source of record for statutory reporting.
The implementation concentrated on core financial modules consistent with ERP Financial functionality, including general ledger, accounts payable, accounts receivable, fixed assets, and billing, with configuration for multi-entity accounting and period close controls. Workstreams emphasized chart of accounts harmonization, automated journal processing, and role based access to strengthen financial governance and auditability.
Operational responsibility remained within finance and accounting functions, where the system supported routine transactional processing and month end close workflows. Governance changes included tighter close orchestration, standardized approval workflows within Oracle NetSuite ERP, and enhanced segregation of duties implemented through system configuration.
|
|
|
|
|
ERP Financial | ERP |
|
2007 | 2007 |
|
|
|
|
|
ERP Financial | ERP |
|
2018 | 2018 |
|
|
|
|
|
Expense Management | ERP |
|
2015 | 2015 |
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
|
|
|
|
Expense Management | ERP |
|
2007 | 2007 |
|
Scottish Power HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020 ScottishPower implemented Benefex OneHub | Benefits to centralize employee rewards and align benefits administration with its net zero and sustainability objectives, using the Benefits Administration platform to make benefit discovery and selection the single source of truth for employees. The deployment reinforced the company commitment to sustainability and provided a configurable benefits portal that sits within the Benefits Administration category to support ESG aligned offerings and ongoing employee engagement.
The Benefex OneHub | Benefits rollout configured a suite of functional modules and marketplace capabilities, including a salary sacrifice electric vehicle scheme with Tusker, an EV loan scheme, an EV grant program, Power Me worksite EV charging and home charger discounts, an expanded cycle to work voucher up to 3,000, public transport season ticket loans and First Bus discounts, pension ESG options with four green investment funds, employee discounts and technology vouchers, Perks at Work, PlanViewer access for pension investment choices, the Count Us In employee pledge site, Payroll Giving, and the Trees with Benefits forest planting feature. Configuration emphasized benefits catalog management, enrollment workflows, and self service selection to enable year round access and simplified enrollment experiences.
The implementation integrated Single Sign On to improve accessibility and to increase visibility of pension and benefits information, and the OneHub platform acted as a central home for benefits communications and selection across ScottishPower UK sites and its 5,000 plus employee base. Operational coverage included Reward and Benefits, HR, payroll touch points for salary sacrifice and loan administration, and communications teams for ongoing engagement and campaign management.
Governance and process changes aligned benefits design and communications with corporate sustainability targets, with Reward and Benefit teams coordinating benefit additions, promotional campaigns, and enrollment windows through the OneHub portal. The program built on an existing Benefex relationship established in 2019 and emphasized centralized content governance, single sign on access, and streamlined enrollment processes to support behavioural change and internal advocacy.
Results reported via the Benefex OneHub | Benefits implementation include direct engagement and environmental outcomes documented since launch, for example 230 employees joined the EV salary sacrifice scheme and an estimated annual avoidance of 460 tonnes of CO2, 47 employees selected EV loans and 183 selected EV grants, 143 employees signed up for cycle to work, and 300 trees have been planted through Marketplace selections. Platform engagement metrics included a 136 percent increase in OneHub logins from the 2022 to 2023 enrolment periods, 85 percent of employees rating ease of submission as good or very good, one in three employees visiting the site throughout the year, and a 369 percent increase in PlanViewer visits when the four new ESG pension funds launched in September 2022.
|
Scottish Power ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Utilities | Utilities ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Scottish Power implemented SAP S/4HANA Utilities as its new billing and enterprise resource platform in a program classified under Utilities ERP. The multi-year deployment moved 3.6 million customers onto the SAP S/4HANA Utilities billing environment, the program ran close to five years and was executed with IBM as the implementation partner on a reported £200million SAP based contract.
The implementation focused on centralizing billing and customer account management capabilities typical of Utilities ERP solutions, including billing engine operations, invoice generation, customer account reconciliation, and customer service case handling workflows. Configuration and automation workstreams targeted utilities-specific master data, tariff and rate handling, and billing run orchestration within SAP S/4HANA Utilities to support end-to-end meter-to-cash processing and revenue accounting flows.
Operational coverage spanned customer service, billing operations and finance, with the migration of 3.6 million customer accounts cited as the core cutover activity. IBM was identified as the systems integrator for the SAP S/4HANA Utilities rollout and the deployment was described as an enterprise-wide billing modernization for Scottish Power across its United Kingdom customer base.
Governance and rollout messaging acknowledged post-migration service issues for a subset of customers while noting that the vast majority experienced improved service, and Scottish Power committed to remediation activities. The program narrative emphasizes the scale of the Utilities ERP implementation, the concentration on billing and customer account consolidation, and ongoing operational fixes rather than quantified outcomes.
|
Scottish Power Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2010 | 2010 |
|
Scottish Power Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
Scottish Power eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
Scottish Power CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2014 | 2014 |
|
|
|
|
|
CRM | CRM |
|
2013 | 2013 |
|
|
|
|
|
CRM | CRM |
|
2011 | 2012 |
|
|
|
|
|
Customer Engagement | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2014 | 2014 |
|
Scottish Power IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Scottish Power
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Senior Vice President, Marketing | VP | Marketing | |
|
|
|
Chief Executive Officer & Board Member | CXO | Finance | |
|
|
|
Managing Director | Director | Finance | |
|
|
|
Director, Information Technology Services | Director | IT | |
|
|
|
Director, Financial Planning & Analysis | Director | Finance | |
|
|
|
Corporate Finance Manager | Manager | Finance | |
|
|
|
Global Travel Manager | Manager | Finance | |
|
|
|
Director of Global Procurement and Travel | Director | Procurement | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Senior Purchasing Officer | Director | Procurement | |
|
|
|
General Manager - Procurement | Manager | Procurement | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Human Resources Manager | Manager | HR | |
|
|
|
Human Resources Manager - WRS & OSP | Manager | HR | |
|
|
|
HR Consultant | Manager | HR | |
|
|
|
HR Consultant | Manager | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
HR Director | Director | HR | |
|
|
|
Senior Recruiter/ HR | Manager | HR | |
|
|
|
Recruiting & Talent Management | Manager | HR | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Head of HR Solutions | Director | HR | |
|
|
|
HR Operations Director | Director | HR | |
|
|
|
Finance Director | Director | Finance | |
|
|
|
Group Financial Controller | Director | Finance | |
|
|
|
Divisional Finance Director | Director | Finance | |
|
|
|
Finance & Commercial Manager | Manager | Finance | |
|
|
|
Finance Director, UK Renewables Business | Director | Finance | |
|
|
|
Group Financial Accounting Manager | Manager | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
Senior Procurement Manager | Manager | Procurement | |
|
|
|
Director, HR People Development | Director | HR | |
|
|
|
Data Architect | Manager | IT | |
|
|
|
Digital Director | Director | IT | |
|
|
|
IT Director / CIO | Director | IT | |
|
|
|
IT Lead SAP Centre of Excellence | Manager | IT | |
|
|
|
UK HR Director | Director | HR | |
|
|
|
Head of Data & Insight | Director | IT | |
|
|
|
Director - Centre of Excellence | Director | Finance | |
|
|
|
Business Systems Director | Director | IT | |
|
|
|
Head of Front Office, Marketing and Innovation, SAP Centre of Excellence | Director | Marketing | |
|
|
|
Head of HR Solutions | Director | HR | |
|
Apps Being Evaluated by Scottish Power Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scottish Power IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scottish Power digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Scottish Power Technographics
Scottish Power is a Utilities organization based in United Kingdom,
with around 5750 employees and annual revenues of $10.69 billion.
Scottish Power operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Benefex OneHub | Benefits and SAP S/4HANA Utilities,
covering areas like ERP Financial, Benefits Administration and Utilities ERP.
Scottish Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Benefex, a Zellis Company and SAP.
Scottish Power recently adopted applications including
Benefex OneHub | Benefits in 2020, Intercom in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scottish Power’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scottish Power’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scottish Power technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.