Alcabideche, 2645-019,
Portugal
Scotturb Technographics
Scotturb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scotturb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 451 Scotturb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scotturb has purchased the following applications: Regiondo for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scotturb is running and its propensity to invest more and deepen its relationship with Regiondo , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scotturb revenues, which have grown to $24.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scotturb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scotturb Tech Stack and Enterprise Applications
Scotturb ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Regiondo | Legacy | Regiondo | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Scotturb implemented Regiondo as its customer facing booking engine, deploying Regiondo on its public website to manage online reservations. The implementation used Regiondo to provide core Reservation and Booking Management capabilities including real time availability, calendar driven scheduling, and customer booking flows for ticketing and seat reservations.
Configuration focused on embedding the Regiondo booking widget into Scotturb web pages and aligning schedules with service timetables, enabling online ticket sales and automated reservation confirmations. Operational ownership was concentrated in customer service and commercial teams who manage bookings, confirmations, and schedule adjustments through the Regiondo interface, with workflows established for calendar management and reservation handling to support Scotturb's transportation services.
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Scotturb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Scotturb implemented Microsoft 365 as its primary Collaboration platform, standardizing on Microsoft 365 to support corporate productivity and internal communications. Scotturb is a Portugal-based transport operator with approximately 451 employees, and public site references confirm Microsoft 365 is in use on the company website.
The Microsoft 365 deployment centers on Collaboration capabilities typical for this category, including cloud-hosted email, real-time chat and meetings, file sync and sharing, and office productivity applications. Configuration likely emphasizes user provisioning, shared document libraries, and group collaboration spaces to support scheduling, operational coordination, and administrative workflows for a mid-sized transport operator.
Operational coverage is enterprise-wide across core business functions such as operations, administration, and corporate communications, with tenant-level administration and role-based access controls expected to manage user and device policies. Governance focus aligns with Collaboration practices, emphasizing centralized identity administration, content access controls, and compliance configuration in the Microsoft 365 tenant, while the website indicators show Microsoft 365 services are surfaced to external stakeholders through the public site.
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Collaboration | Collaboration |
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2022 | 2022 |
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Scotturb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Scotturb implemented Zendesk Service to manage Customer Support workflows through its public website. The deployment used Zendesk Service as the customer facing intake and case management layer, embedding web-based ticket submission and a self-service knowledge experience directly on scotturb.com to centralize passenger inquiries and service requests.
Configuration focused on standard Customer Support modules, including ticketing, web widget based contact capture, knowledge base content for self-service, and automated routing rules to direct tickets to customer service and operations teams. Governance emphasized role based agent permissions, ticket triage and escalation workflows, and SLA policy configuration to align response responsibilities across departments, while the operational scope concentrated on front-line customer service handling of website originated tickets.
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Tag Management | CRM |
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2020 | 2020 |
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Scotturb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Scotturb
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Scotturb Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||