London, SE1 9PD,
United Kingdom
Sea Containers London United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sea Containers London United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Sea Containers London United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sea Containers London United Kingdom has purchased the following applications: KnowBe4 HRM+ for Learning and Development in 2021, Zenoti Spa Salon POS for Point Of Sale in 2024, Fourteen IP Evolution Virtual Agent for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sea Containers London United Kingdom is running and its propensity to invest more and deepen its relationship with KnowBe4 , Zenoti , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sea Containers London United Kingdom revenues, which have grown to $46.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sea Containers London United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KnowBe4 | Legacy | KnowBe4 HRM+ | Learning and Development | HCM | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenoti | Legacy | Zenoti Spa Salon POS | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
Sea Containers London implemented Zenoti Spa Salon POS in 2024. Zenoti Spa Salon POS is deployed as the property's Point Of Sale solution and is surfaced on the Sea Containers London website to handle customer booking, appointment confirmation, and onsite transaction capture.
The configuration focuses on spa and salon modules such as appointment scheduling, guest profile management, service bundling, staff scheduling, and retail inventory control, reflecting standard Point Of Sale functionality for hospitality operators. The implementation links the website booking flow to centralized guest records and check-in workflows to maintain continuity between online reservations and onsite service delivery. Governance emphasizes standardized front desk processes for check-in and payment reconciliation and operational ownership by spa management and front office teams.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fourteen IP | Legacy | Fourteen IP Evolution Virtual Agent | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Sea Containers London deployed the Fourteen IP Evolution Virtual Agent, a Chatbots and Conversational AI application to handle guest voice and text interactions. The Fourteen IP Evolution Virtual Agent was provisioned for hospitality guest-services and contact centre operations in the United Kingdom.
Functional scope included automated FAQ resolution, wake-up call orchestration and room and maintenance service request intake across voice and text channels, configured to reduce front-desk call volume. The deployment addressed contact-centre workflows and guest-services automation using conversational flows and scripting to capture requests and escalate when needed.
Operational coverage centered on front-desk guest services and maintenance coordination, affecting receptionist workload and guest experience workflows. Fourteen IP reports improved staff productivity and guest experience on its customer page.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2022 | 2022 |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2026 | 2026 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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