Sea World
9205 South Park Center Loop Suite 400,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 407-226-5011
Leisure and Hospitality
Sea World Technographics
Sea World Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sea World and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Sea World employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sea World has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Sitecore CMS for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sea World is running and its propensity to invest more and deepen its relationship with ADP , Pinpoint , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sea World revenues, which have grown to $1.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sea World intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sea World Tech Stack and Enterprise Applications
Sea World HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Sea World implemented ADP Recruiting, deploying Recruiting,Applicant Tracking System functionality to support parkwide hiring for skilled, unskilled and professional positions. The ADP Recruiting deployment operated alongside Sea World’s proprietary ATS in a dual-track architecture that centralized candidate intake and standardized phone screen and interview workflows across attractions and corporate functions in the United States.
ADP Recruiting was configured to manage applicant tracking workflows, interview scheduling and structured hiring decision processes, while the combined ADP and proprietary ATS environment coordinated offer management, I9 processing and background checks. Sea World also maintained operational processes for drug screening of current employees as part of the employment lifecycle, using ADP Recruiting to surface compliance checkpoints and candidate status through to hire.
Operational ownership rested with Talent Acquisition and HR, with hiring managers and operations teams across parks executing structured employment processes through ADP Recruiting and the proprietary ATS. Governance changes focused on standardizing interview templates, decision escalation gates and compliance documentation workflows for I9s and background checks, embedding those checkpoints into recruiting and onboarding flows.
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Sea World Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Sea World deployed Cisco Webex Meetings as an embedded conferencing solution on its public website, implementing Cisco Webex Meetings within the Audio Video and Web Conferencing category to support both external guest interactions and internal collaboration workflows. The deployment centers on web based join flows and browser compatibility to allow visitors and staff to join sessions directly from seaworld.com, positioning the application as a front end for scheduled and ad hoc virtual sessions.
The implementation leverages standard Audio Video and Web Conferencing capabilities, including real time audio and video, screen sharing, meeting recording, participant controls, and scheduling support. Cisco Webex Meetings was configured to provide meeting moderation and attendee management consistent with enterprise conferencing use cases, and the deployment emphasizes browser native joining to reduce friction for external participants.
Integration architecture is centered on the Sea World website embedding, with session provisioning exposed through web pages and public event landing pages, enabling visitor access without requiring separate desktop clients. Operational scope covers public facing guest engagement and internal functions that coordinate web sessions, such as communications and events operations, using the website as the primary access point.
Governance and operational controls were put in place to manage scheduling, participant moderation, recording retention, and public access to session links, aligning meeting administration with corporate communications policies. Configuration choices emphasize centralized control of public session settings, consistent attendee moderation workflows, and retention controls for recordings made available via the website.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Sea World Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Sea World implemented Sitecore CMS as its primary Web Content Management platform on seaworld.com. The deployment centralized content authoring and publishing for consumer facing web properties, consolidating page templates, media assets, and site navigation under Sitecore CMS. Deployment targeted the public website and campaign landing pages, establishing a single content repository and editorial workflow to support marketing and digital teams.
Sitecore CMS was configured with standard Web Content Management capabilities including content authoring, template driven page composition, media library management, publishing workflows, and personalization rules, enabling role based editorial controls and scheduled publishing. Governance emphasized editorial approval chains, versioning, and content lifecycle management with Sitecore CMS serving as the central system for content staging and live publishing. The implementation positioned Sitecore CMS as the operational hub for web content, aligning marketing, creative, and site operations around shared templates and content models.
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Sea World eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Sea World CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sea World ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Sea World PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Sea World PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Sea World IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Sea World CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sea World
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sea World Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sea World IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sea World digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sea World Technographics
Sea World is a Leisure and Hospitality organization based in United States,
with around 23000 employees and annual revenues of $1.37 billion.
Sea World operates a diverse technology stack with applications such as
ADP Recruiting, Cisco Webex Meetings and Sitecore CMS,
covering areas like Recruiting, Applicant Tracking System, Audio Video and Web Conferencing and Web Content Management.
Sea World has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Cisco Systems and Sitecore.
Sea World recently adopted applications including
Pinpoint ATS in 2022, Talkdesk CX Cloud in 2022 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sea World’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sea World’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sea World technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.