AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Segurauto Tech Stack and Enterprise Applications

Segurauto CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atos Legacy Atos Unify OpenScape Contact Center Call Center CRM n/a 2017 2018
In 2017, Segurauto deployed Atos Unify OpenScape Contact Center, a Call Center solution, to support its online automobile insurance sales operations in Spain. The deployment centralized customer engagement on a purpose built contact center platform to align digital channels with customer service and online sales workflows. The Atos Unify OpenScape Contact Center implementation emphasized omnichannel messaging and a unified agent interface, bringing social channels into the contact handling flow. Functional capabilities configured included omnichannel routing, interaction queuing and a consolidated agent desktop to manage social media conversations alongside voice and web contacts, aligning agent productivity with typical Call Center operational patterns. Integrations explicitly included Twitter, Facebook and Skype messaging, which were embedded into agents' workflows to enable real time engagement with customers who prefer online interactions. Operational responsibility rested with customer service and online sales teams across Segurauto's Spanish operations, and the rollout introduced workflow changes to triage and escalate social conversations within existing contact center processes. Segurauto is successfully targeting tech savvy customers who prefer to interact with companies online.
Marketing Automation CRM 2014 2014

IT Decision Makers and Key Stakeholders at Segurauto

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Segurauto Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Segurauto IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Segurauto digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Segurauto Technographics
Segurauto is a Insurance organization based in Spain, with around 50 employees and annual revenues of $5.0 million.
Segurauto operates a diverse technology stack with applications such as Atos Unify OpenScape Contact Center, covering areas like Call Center.
Segurauto has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Atos.
Segurauto recently adopted applications including Atos Unify OpenScape Contact Center in 2017 and Intuit Mailchimp in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Segurauto’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Segurauto’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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