AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Epson japan Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2018 2018
Subscription and Recurring Billing ERP Financial Management 2020 2020
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ThoughtSpot Legacy ThoughtSpot Analytics and BI Analytics and BI n/a 2025 2025
In 2025 Seiko Epson implemented ThoughtSpot as its Analytics and BI platform to accelerate AI-driven decision making across its Japan operations. The deployment centers on ThoughtSpot’s agentic analytics capabilities and is positioned to provide enterprise-grade, search-driven analytics for business users and analysts at Seiko Epson. The implementation configures ThoughtSpot’s natural language search, its agentic AI analyst Spotter, and true self-service BI workflows to enable ad hoc exploration and proactive insight generation. ThoughtSpot Embedded is used to provision low-code analytics into internal applications, while web and mobile access ensures analysis is available across functions and device types. Architecturally the implementation aligns with ThoughtSpot’s cloud-native offerings and leverages local ecosystem integrations to support Japanese enterprise requirements. ThoughtSpot’s announced partnership with Panasonic Solution Technologies enables joint customers to run the platform on Panasonic’s modern cloud data infrastructures, and ongoing collaborations with Kyocera Mirai Envision, NTTData Kansai, and Zeal provide integrated solutions to modernize analytics infrastructure. Governance and operational rollout are supported by ThoughtSpot’s dedicated local customer success teams and bilingual product capabilities, which provide implementation, adoption, and ongoing support tailored for Japanese enterprises. These measures are structured to democratize data usage, standardize analytics workflows, and embed analytics ownership into business units. The implementation of ThoughtSpot at Seiko Epson emphasizes empowering business users with AI-driven analytics to accelerate insights and unlock new value from data, consistent with broader momentum reported for ThoughtSpot across Japan. The deployment focuses on pervasive, search-first analytics and agentic AI to support faster, data-informed decisioning across the organization.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sumitomo Electric Information Systems Legacy SEI QuickSolution Application, Web and Enterprise Search Content Management n/a 2019 2019
Epson japan implemented SEI QuickSolution in 2019 to establish a companywide information sharing and search platform. The deployment used SEI QuickSolution in the Application, Web and Enterprise Search category and was delivered by Sumitomo Electric Information Systems, targeting document and knowledge management for R&D, design and manufacturing in Japan. The implementation focused on enterprise indexing and search capabilities, ingesting and indexing approximately 100TB of content and about 160 million files. Configuration emphasized full text indexing, metadata extraction, relevance tuning and a centralized search layer to support high volume cross repository queries and document retrieval workflows. SEI QuickSolution was connected to existing file servers, SharePoint and document management systems to enable cross queries across repositories, removing manual search silos. Operational coverage was companywide in Japan with primary use by R&D, design and manufacturing teams to surface engineering documents, specifications and process knowledge. The rollout enabled broader cross departmental knowledge reuse and delivered approximately 3x improvement in document search efficiency, reducing average search time to about one third. Governance and operationalization centered on a centralized index and search access model to standardize information discovery across business functions without reference to any prior system name.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2011 2011
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Epson japan
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Epson japan Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Epson japan Technographics

Epson japan is a Manufacturing organization based in Japan, with around 74464 employees and annual revenues of $8.62 billion.

Epson japan operates a diverse technology stack with applications such as Oracle E-Business Suite, ThoughtSpot and SEI QuickSolution, covering areas like ERP Financial, Analytics and BI and Application, Web and Enterprise Search.

Epson japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, ThoughtSpot and Sumitomo Electric Information Systems.

Epson japan recently adopted applications including Freshservice in 2023, Salesforce Pardot in 2021 and Akamai CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Epson japan’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Epson japan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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