Maidstone, ME16 0LQ,
United Kingdom
Sekisui Diagnostics UK Technographics
Sekisui Diagnostics UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sekisui Diagnostics UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 119 Sekisui Diagnostics UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sekisui Diagnostics UK has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sekisui Diagnostics UK is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sekisui Diagnostics UK revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sekisui Diagnostics UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sekisui Diagnostics UK Tech Stack and Enterprise Applications
Sekisui Diagnostics UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Sekisui Diagnostics UK deployed Hubspot Live Chat on its public website. The deployment uses Hubspot Live Chat within the Chatbots and Conversational AI category to add a web-embedded conversational channel for customer engagement and lead capture.
The implementation is delivered as a browser-embedded chat widget backed by HubSpot cloud conversation management, enabling real-time messaging, visitor identification, canned responses, and routing into centralized conversation inboxes. Operational scope is website-based customer service and commercial inquiry handling, with governance centered on configured inboxes, response templates, and automated contact record creation to align chat interactions with existing support and sales workflows.
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Sekisui Diagnostics UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sekisui Diagnostics UK implemented Microsoft 365 under the Collaboration category. The company references Microsoft 365 on its public website, indicating a cloud hosted SaaS deployment for core productivity and collaboration capabilities.
Microsoft 365 was provisioned to deliver standard Collaboration functionality including enterprise email, real time chat and meetings, team collaboration spaces, document libraries and cloud file storage. The implementation aligns with common module configurations such as Exchange Online for mail, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document management, and OneDrive for personal file sync, reflecting a platform approach to corporate collaboration and content workflows.
Operational coverage targets Sekisui Diagnostics UK employees and supports business functions such as corporate communications, document management, and cross team collaboration for UK operations. Governance emphasis is on centralized administration, content governance, and identity and access controls to manage Microsoft 365 tenancy and user provisioning across the organization.
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Collaboration | Collaboration |
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2022 | 2022 |
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Sekisui Diagnostics UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Sekisui Diagnostics UK implemented WooCommerce from Automattic as its eCommerce platform on the corporate website. Sekisui Diagnostics UK deployed WooCommerce to manage online product listings and order capture for its commercial eCommerce business function, using the application to centralize catalog management, shopping cart and checkout workflows, pricing and tax rule configuration, and basic inventory visibility.
The deployment used WooCommerce as a WordPress plugin within the public website hosting environment, enabling modular configuration of product pages, SKU publishing and customer-facing checkout flows. Operational coverage focused on the website and impacted commercial, marketing and customer service workflows, with governance implemented through site-level configuration ownership and catalog publishing processes managed by the e-commerce owner.
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Sekisui Diagnostics UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sekisui Diagnostics UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Sekisui Diagnostics UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sekisui Diagnostics UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Sekisui Diagnostics UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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