Selfridges
Selfridges Technographics
Selfridges Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Selfridges and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3222 Selfridges employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Selfridges has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2016, Oracle Property Manager for Real Estate Property Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Selfridges is running and its propensity to invest more and deepen its relationship with Oracle , Workday , TribePad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Selfridges revenues, which have grown to $1.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Selfridges intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Selfridges Tech Stack and Enterprise Applications
Selfridges ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Selfridges implemented Oracle E-Business Suite as the core ERP Financial platform under a Finance Transformation Programme. The engagement began in 2017 and extended through a multi year delivery period, with Data Solutions Architect activity focused on solution and data architecture, data integration, and migration to Oracle E-Business Suite R12.
The implementation concentrated on core financial management capabilities typical of an ERP Financial deployment, including migration and configuration of general ledger structures, accounts payable and receivable processes, fixed assets accounting, and period closing controls. Workstreams included chart of accounts redesign, accounting rule configuration, transactional interface definition, and data cleansing initiatives to align source records to Oracle E-Business Suite transaction and master data models.
Architecturally the program delivered a data integration and migration design that moved financial data from the Coda finance application into Oracle E-Business Suite R12. The solution design specified extract, transform and load pipelines, staging areas for reconciliation, deterministic mapping of master data, and reconciliation controls to validate balances during cutover. These integration artifacts provided the technical path for sustained financial data flows into Oracle E-Business Suite.
Governance for the Finance Transformation Programme structured cross functional validation and change control between finance and IT, with operational focus on enterprise finance operations at Selfridges. The programme was delivered successfully and emphasized rigorous data reconciliation, cutover planning, and stabilized post go live support to embed Oracle E-Business Suite as the primary ERP Financial system.
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2018 | 2018 |
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Tax Management | ERP |
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2018 | 2018 |
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Selfridges HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2016 | 2016 |
In 2016 Selfridges implemented Workday Absence Management as part of a broader Workday HR deployment. The Workday Absence Management implementation was delivered alongside Workday HR, Time and Learning modules into Selfridges Retail and Group to meet cross-entity people management requirements.
Configuration emphasized harmonised absence policies and working practices, embedding consistent rules for leave types, eligibility and approval workflows across retail and group entities. The implementation provided a platform to feed people data into other systems and to surface absence-related insight to the business, supporting downstream reporting and people analytics.
Deployment established Workday as the centralized cloud HR application and positioned Workday Absence Management as the system of record for time off and absence reporting, with coherent data flows into Time and Learning modules. Functional capabilities implemented aligned with Absence and Leave Management norms, including absence request and approval workflows, balance calculations and manager notifications.
Governance and rollout were led by an HR Business Lead accountable from Aug 2016 to Aug 2019, who oversaw policy harmonization and embedding of working practices across Selfridges Retail and Group. The scope of the implementation impacted HR operations and people insight by standardizing absence administration and creating consistent feeds for other people systems.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2022 | 2022 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2019 | 2019 |
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Selfridges ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Property Manager | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Selfridges implemented Oracle Property Manager to support concession management within its retail operations. The deployment used Oracle Property Manager in the Real Estate Property Management category as part of a broader Oracle Financials R12.2.6 initiative.
The implementation centered on Oracle Property Manager integrated into Oracle Financials R12.2.6 and explicitly involved financial modules including Accounts Receivable, Payables, Fixed Assets and E-Business Tax. Configuration work focused on concession management workflows, concession billing and rent schedules, aligning property charge rules with financial posting and settlement logic.
Integration work was led to connect Oracle Financials to Oracle Retail Merchandise RMS and Procure to Pay components, with explicit integrations to iProc, Purchase Orders, Payables, Oracle Payments and the Approvals Management Engine AME. Data mappings and transactional handoffs were established so concession fee and settlement data flowed from Oracle Property Manager into RMS and the P2P financial flows for invoice processing and payment reconciliation.
A Quality Assurance Lead managed end to end validation for the Oracle Financials R12.2.6 solution and led the integration efforts for the Client's Concession Management using Oracle Property Manager. Governance included cross functional testing across finance and retail concession operations, configuration change control and coordinated validation of AR, Payables and payment flows to ensure alignment between property management and core financial systems.
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Selfridges Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Selfridges eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2010 | 2010 |
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Selfridges SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2024 | 2024 |
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Warehouse Management | SCM |
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2016 | 2016 |
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Selfridges CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2010 | 2010 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Selfridges ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Selfridges Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Selfridges PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Selfridges IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Selfridges CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Selfridges
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Supply Chain | Director | Supply Chain | |
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Group IT Director | Director | IT | |
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Head of Commercial Finance | Director | Finance | |
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Finance Director Selfridges | Director | Finance | |
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Finance Director | Director | Finance | |
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Procurement Manager | Manager | Procurement | |
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Head of IT Service Delivery, Selfridges & Brown Thomas | Director | IT | |
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Travel and Procurement Administrator | Manager | Procurement | |
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Head of Group Internal Audit | Director | Finance | |
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Travel Manager, Procurement | Manager | Procurement | |
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Senior Procurement Coordinator - Services & Travel | Manager | Procurement | |
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Supply Chain Director | Director | Supply Chain | |
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Strategic Procurement Manager | Manager | Procurement | |
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Strategic Procurement Manager | Manager | Procurement | |
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Buying Manager | Manager | Procurement | |
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Chief Information Officer | CXO | IT | |
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Head of Technology for Digital | Director | IT | |
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Head of Retail Operations | Director | Finance | |
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Head of Service Delivery and Infrastructure Management | Director | Finance | |
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IT Infrastructure Project Manager | Manager | Finance | |
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Executive Finance Director | Director | Finance | |
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Director of Finance | Director | Finance | |
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Indirect Tax Assistant Manager | Manager | Finance | |
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Tax Manager | Manager | Finance | |
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Group Director of Reporting & Tax at Selfridges Group | Director | Finance | |
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Head of IT Programmes | Director | IT | |
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Head of Procurement | Director | Procurement | |
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Financial Controller | Director | Finance | |
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Senior Finance Manager - Digital | Manager | Finance | |
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Finance Manager - IT | Manager | Finance | |
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Director of HR Operations | Director | HR | |
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Head of HR Business Partnering & HRSS | Director | HR | |
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Senior Payroll Manager | Manager | HR | |
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HR Business Partner | Manager | HR | |
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People Director | Director | HR | |
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Senior Procurement Coordinator - Services & Travel | Manager | Procurement | |
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Head of Finance- FP&A | Director | Finance | |
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Group Director of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Selfridges Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Selfridges IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Selfridges digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Selfridges Technographics
Selfridges is a Retail organization based in United Kingdom,
with around 3222 employees and annual revenues of $1.04 billion.
Selfridges operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Absence Management and Oracle Property Manager,
covering areas like ERP Financial, Absence and Leave Management and Real Estate Property Management.
Selfridges has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Workday.
Selfridges recently adopted applications including
Matflo WMS in 2024, Bambuser Video Commerce in 2023 and Benefex OneHub | Benefits in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Selfridges’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Selfridges’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Selfridges technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.