Los Angeles, 90036, CA,
United States
Sene Technographics
Sene Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sene and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Sene employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sene has purchased the following applications: Affirm for Payment Processing in 2017, FrontApp for Collaboration in 2019, Shopify for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sene is running and its propensity to invest more and deepen its relationship with Affirm , Apple , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sene revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sene intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sene Tech Stack and Enterprise Applications
Sene ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Sene implemented Affirm as its Payment Processing solution on its public website, embedding Affirm into the checkout flow for online retail transactions. The Affirm integration provides consumer installment payment capabilities and standard Payment Processing functions, implemented via front-end checkout components and server-side payment APIs that handle authorization and settlement. Affirm is surfaced on Sene's storefront to present payment options during order completion and to capture payment consent as part of the ecommerce checkout orchestration.
The deployment is scoped to Sene's online storefront and directly impacts ecommerce, finance, and customer support workflows for the United States retail operation. Configuration work focused on checkout orchestration, order capture, and reconciliation processes consistent with Payment Processing implementations, and operational governance is centralized within Sene's ecommerce and finance teams given the company's 30 employee profile. Technical maintenance centers on the website integration points and merchant payment reconciliation, with Affirm serving as the external payment provider for customer installment options.
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Payment Processing | ERP |
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2021 | 2021 |
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Sene Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Sene implemented FrontApp as its Collaboration platform to centralize customer communications across its retail operations. The FrontApp deployment focused on shared inboxes, assignment and routing workflows, internal comments for agent collaboration, message templates, and automation rules to streamline repetitive responses. Configuration emphasized team inbox structures for customer support and order inquiries, with role based access controls to separate front line agents from management.
Operational scope covered customer support and sales functions within Sene, with governance anchored in routing rules, tagging conventions, and escalation workflows to enforce consistent handling standards. The implementation included onboarding of a compact support team, process documentation for ticket triage, and administrative controls for canned responses and collision detection to reduce duplicated work. Sene integrated FrontApp into daily customer service workflows, positioning FrontApp Collaboration as the central communication hub for customer facing teams.
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Collaboration | Collaboration |
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2016 | 2016 |
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Sene eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Sene implemented Shopify on its website. The Sene Shopify implementation used Shopify as a cloud hosted storefront to provide eCommerce capabilities for product presentation, checkout, and order management. The deployment centralized the web storefront and catalog management under Shopify while serving Sene's United States retail operations.
Configuration work focused on standard eCommerce functional modules, including the product catalog and collections, inventory and order workflows, cart and checkout configuration, shipping and tax rules, and the content management features of the Shopify admin. Sene Shopify eCommerce supports merchandising, order fulfillment, and customer experience functions, managed by merchandising, operations, and customer service teams through the Shopify admin. Governance relied on role based administration and storefront theme and content update workflows overseen by the internal team.
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Sene CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sene IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sene
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sene Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||