Bonita Springs, 34134, FL,
United States
Sengen Technographics
Sengen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sengen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Sengen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Sengen has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Mixpanel for Marketing Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sengen is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sengen revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sengen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sengen Tech Stack and Enterprise Applications
Sengen AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Sengen implemented Zoho SalesIQ on their website, deploying a web-embedded chat experience categorized as Chatbots and Conversational AI. The company, operating in Professional Services with approximately 50 employees, exposed Zoho SalesIQ as a client-facing engagement layer using a lightweight client-side snippet to provide live chat and automated conversational workflows.
The deployment emphasizes functional modules typical of Zoho SalesIQ, including live chat, scripted chatbot flows for initial qualification, visitor tracking and lead capture, chat transcript capture, and basic reporting. Operational coverage is focused on the corporate website and supports sales and client services teams for real-time inquiry handling, with configuration centered on site-wide widget placement, predefined routing from bot to human agent, and centralized transcript retention for follow-up and workflow orchestration.
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Sengen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sengen deployed Microsoft 365 as its Collaboration platform across the professional services firm. Microsoft 365 is cited on Sengen's website and is used for email, team collaboration, and document sharing. The deployment covered the company's 50 employees and supported core business functions including project delivery, client communications, and internal knowledge management. This establishes Sengen Microsoft 365 Collaboration for professional services delivery and internal collaboration.
Configuration emphasized Exchange Online email, real-time conferencing and chat via Teams, SharePoint document libraries, and OneDrive cloud file sync, with tenant administration used to manage user provisioning and basic access controls. Governance focused on content lifecycle policies and role based access controls to align project teams and client facing staff, and the rollout was staged around project and delivery workflows. Microsoft 365 is referenced directly on the company website, reinforcing the operational scope and category alignment for Collaboration within Sengen's business functions.
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Sengen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Sengen implemented Mixpanel on their website as their Marketing Analytics solution. The Mixpanel deployment is a client side web instrumentation, capturing event level interactions, session context, and user profile properties, and was configured to enable funnel analysis, cohort segmentation, event based conversion tracking, and retention reporting.
The implementation targets marketing and product workflows, with an event taxonomy and governance model to standardize tracked actions and properties, and project level access controls to segment reporting for different stakeholders. Operational scope is focused on Sengen's public website, with dashboards and saved reports provisioned for marketing, growth, and product teams, and governance processes established for event naming, tagging hygiene, and dashboard ownership.
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Sengen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sengen
Apps Being Evaluated by Sengen Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||