Bonn, 53227,
Germany
Doxis (Formerly SER Group) Technographics
Doxis (Formerly SER Group) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Doxis (Formerly SER Group) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Doxis (Formerly SER Group) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Doxis (Formerly SER Group) has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, 6sense Account Engagement Platform for Account Based Marketing in 2024, Jenkins for API Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Doxis (Formerly SER Group) is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Doxis (Formerly SER Group) revenues, which have grown to $132.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Doxis (Formerly SER Group) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Doxis (Formerly SER Group) Tech Stack and Enterprise Applications
Doxis (Formerly SER Group) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, SER Group implemented Cisco Webex Meetings to support both client-facing conferencing and internal collaboration. Cisco Webex Meetings is embedded on their website and is used as the primary Audio Video and Web Conferencing application, delivering browser-based joining, scheduled meeting hosting, screen sharing, recording, and participant management capabilities aligned with professional services workflows.
The deployment emphasizes a web-embedded meeting experience and centralized administration, with operational coverage across corporate communications, client engagement, and service delivery teams. Configuration focuses on standard Audio Video and Web Conferencing governance elements such as user provisioning, meeting scheduling policies, access control, and meeting lifecycle management, while the Cisco Webex Meetings implementation is instrumented to enable seamless public site meeting joins and internal collaboration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Doxis (Formerly SER Group) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2024 | 2024 |
In 2024 SER Group deployed 6sense Account Engagement Platform to instrument account-level engagement on its corporate website and to operationalize Account Based Marketing across its commercial functions. The deployment explicitly uses the website as the primary data collection surface, enabling account identification and engagement tracking tied to the 6sense Account Engagement Platform.
The implementation configures core Account Based Marketing capabilities including visitor-to-account resolution, intent signal capture, account scoring, and web personalization. 6sense Account Engagement Platform is configured to feed engagement analytics and segmentation for targeted ABM plays, with campaign orchestration and reporting modules used to structure account prioritization and nurture workflows.
Integration scope is centered on web instrumentation, with data collection implemented through site tagging and server-side event capture on https://www.sergroup.com/. Operational coverage is focused on marketing and sales use cases, where account lists, engagement signals, and scored accounts are consumed to drive outbound and personalized on-site experiences.
Governance emphasizes centralized ABM playbook management and cross-functional workflow alignment between marketing and sales, with process changes to manage account scoring, segmentation, and campaign handoffs. The narrative centers on SER Group 6sense Account Engagement Platform Account Based Marketing marketing and sales integration, reflecting a website-first ABM deployment model.
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Doxis (Formerly SER Group) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jenkins | Legacy | Jenkins | API Management | PaaS | n/a | 2017 | 2017 |
In 2017 SER Group implemented Jenkins as a central orchestration and continuous integration layer tied to its API Management workflows. The deployment was applied to Web, DB and API test projects run in Scrum, supporting test automation and coordination activities led by backend developers and DevOps engineers based in Bonn with hybrid operations.
Jenkins was configured to execute CI CD pipelines that automated test execution and performance test orchestration. Pipelines incorporated scripted test automation in Java and Groovy, SQL driven test data generation, SOAP based API checks and scheduled performance jobs. The implementation used Maven for build orchestration and TestComplete, Selenium and Postman as test execution frameworks, with Jenkins scheduling, reporting and artifact promotion capabilities.
Integration points included Linux based Jenkins agents, Docker for containerized test runs and VMware for virtualization of test environments. Operational coverage encompassed backend development teams, QA test automation squads and DevOps for performance testing, and the Jenkins application coordinated test data planning, statistical analysis of test data and generation of test reports and scenarios. Governance was aligned to Scrum delivery, with pipeline ownership shared between DevOps and backend developers and standardization of test scripting and reporting processes to ensure repeatable API Management test cycles.
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Test Automation Platform | PaaS |
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2017 | 2017 |
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Test Automation Platform | PaaS |
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2017 | 2017 |
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Doxis (Formerly SER Group) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Doxis (Formerly SER Group)
Apps Being Evaluated by Doxis (Formerly SER Group) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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