
Sao Carlos, 13571-385,
Brazil
Serasa Experian Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Serasa Experian and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Serasa Experian employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Serasa Experian has purchased the following applications: Zendesk Explore for Analytics and BI in 2017, Amazon EC2 for Application Hosting and Computing Services in 2022, Dynatrace APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serasa Experian is running and its propensity to invest more and deepen its relationship with Zendesk , Tableau Software , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serasa Experian revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serasa Experian intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Zendesk | Legacy | Zendesk Explore | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2019 |
|
|
|
Data Warehouse | Analytics and BI |
|
2021 | 2022 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
CRM
AI Development
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
ML and Data Science Platforms | AI Development |
|
2024 | 2024 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Customer Care Director | Director | Customer Service | ||||
Senior Customer Success Manager | Manager | Customer Service | ||||
Customer Care Manager | Manager | Customer Service | ||||
Customer Success Coordinator, Marketing Services | Manager | Customer Service | ||||
Chief Data Officer | CXO | IT | ||||
IT Director | Director | IT | ||||
Head of Data Engineering, Serasa DataLab | Big Data | Analytics | BI | Director | IT | ||||
BI/Data Science Manager | Manager | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |