Serenity Digital
Serenity Digital Ltd, 1 Port Way,
Portsmouth, PO6 4TY,
United Kingdom
Portsmouth, PO6 4TY,
United Kingdom
44 23 9298-5750
Professional Services
Serenity Digital Technographics
Serenity Digital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Serenity Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Serenity Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Serenity Digital has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serenity Digital is running and its propensity to invest more and deepen its relationship with Drift , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serenity Digital revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serenity Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Serenity Digital Tech Stack and Enterprise Applications
Serenity Digital AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Serenity Digital implemented Drift AI Chatbot on its public website, deploying a cloud-hosted conversational interface to support on-site engagement. The Drift AI Chatbot implementation is categorized as Chatbots and Conversational AI and was provisioned as an embedded web widget to handle conversational workflows, initial visitor qualification, and scripted routing to internal contacts. The full application name Drift AI Chatbot appears in the site deployment and documentation for operational clarity.
Deployment was lightweight and proportionate to a seven person professional services firm, with configuration and conversation playbooks maintained by internal marketing and client engagement staff. Governance focused on iterative copy and workflow updates, session handling rules, and privacy settings consistent with web operation, while operational scope remained limited to the company website rather than multi-site or enterprise integrations.
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Serenity Digital Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Serenity Digital implemented Google Workspace (Formerly Google G-Suite) for Collaboration. Serenity Digital uses Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to support corporate productivity, team communication, and file collaboration across the seven person professional services firm.
Deployment is cloud hosted SaaS delivered on Google’s multi tenant infrastructure and managed through the Google Workspace administrative console, providing centralized user and domain management along with Gmail, Google Drive, Google Docs, and Google Calendar functionality. Functional modules implemented include email hosting, cloud file storage and sharing, collaborative document and spreadsheet editing, and calendar and meeting scheduling, aligned with standard Collaboration workflows for small professional services teams. Operational coverage is organization wide with account provisioning and access governance handled through the admin console and identity controls. The implementation is referenced on the company website, indicating Google Workspace (Formerly Google G-Suite) is part of Serenity Digital Google Workspace (Formerly Google G-Suite) Collaboration and its core business productivity stack.
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Collaboration | Collaboration |
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2022 | 2022 |
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Serenity Digital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Serenity Digital implemented Hotjar on its corporate website to support Customer Experience efforts. Serenity Digital deployed Hotjar as an on-site behavioral analytics and qualitative feedback layer, instrumenting the site with the Hotjar tracking snippet to capture session data and user interactions.
The implementation focuses on core Hotjar capabilities such as session recordings, heatmaps, and on-page feedback widgets, configured for the firm’s public site and used to inform marketing and UX decisions. Governance is handled by the internal web team, with data collection settings and consent controls scoped to UK privacy expectations, and the operational coverage centers on website analytics and client engagement workflows for this seven person professional services firm.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Serenity Digital ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Serenity Digital PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Serenity Digital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Serenity Digital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Serenity Digital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Serenity Digital IT executives and key decision makers. This section highlights Serenity Digital's latest recorded technology evaluations, including ScorePlay DAM for Digital Asset Management on 2026-05-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Serenity Digital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-20 | Serenity Digital | Evaluated | ScorePlay | ScorePlay DAM | Digital Asset Management | Content Management |
FAQ - APPS RUN THE WORLD Serenity Digital Technographics
Serenity Digital is a Professional Services organization based in United Kingdom,
with around 7 employees and annual revenues of $1.0 million.
Serenity Digital operates a diverse technology stack with applications such as
Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and Hotjar,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Serenity Digital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Google and Contentsquare.
Serenity Digital recently adopted applications including
Slack Connect in 2022, Hetzner in 2022 and KeyCDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Serenity Digital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Serenity Digital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Serenity Digital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.