Richmond Hill, L4C 0L8, ON,
Canada
Seroyal International Technographics
Seroyal International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Seroyal International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Seroyal International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Seroyal International has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Microsoft 365 for Collaboration in 2018, Adobe Commerce (ex Magento) for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Seroyal International is running and its propensity to invest more and deepen its relationship with Visa , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Seroyal International revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Seroyal International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Seroyal International Tech Stack and Enterprise Applications
Seroyal International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Seroyal International implemented Visa Authorize.Net on their website. The deployment positions Visa Authorize.Net as the Payment Processing layer for online card acceptance within the company website checkout.
The implementation centered on payment gateway capabilities, including real time card authorization and transaction capture workflows, and leveraged hosted checkout or API integration patterns to embed Visa Authorize.Net into the ecommerce flow. Configuration activities included merchant credentialing, SSL encryption for payment pages, and payment tokenization to limit card data exposure while supporting standard transaction processing.
Operational coverage is focused on the website sales channel and touches sales order capture and finance reconciliation functions. Settlement reporting and transaction logs from Visa Authorize.Net were integrated into finance workflows to support day to day settlement and bookkeeping activities.
Governance was aligned to card data handling and merchant account configuration practices common to Payment Processing implementations, with transaction monitoring and reconciliation processes established for online orders. Visa Authorize.Net is the primary Payment Processing application used by Seroyal International for web based card payments.
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Seroyal International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Seroyal International implemented Microsoft 365. The implementation was scoped to the 45-employee Canadian distribution firm, adopting Microsoft 365 as a Collaboration platform to centralize corporate email, team communication, and document and record management across operations and sales. The company uses Microsoft 365 on their website, indicating public-facing integration of tenant assets.
Deployment followed a cloud-first, single-tenant Microsoft 365 architecture with tenant-level administration and Azure Active Directory based user provisioning, appropriate for a small firm scale. Functional modules aligned to the deployment included Exchange Online for mail, SharePoint Online for document libraries and intranet content, and Microsoft Teams for synchronous collaboration and meetings. Governance emphasized centralized account provisioning, role-based access to mailboxes and document libraries, and basic tenant security configurations supporting operations and commercial teams.
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Seroyal International eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Seroyal International implemented Adobe Commerce (ex Magento) to power its website storefront, deploying the Adobe Commerce application to manage online catalog and transaction flows. The Adobe Commerce (ex Magento) implementation aligns with the eCommerce category and supports product catalog management, storefront merchandising, shopping cart and checkout workflows, customer account management, and content and promotions management capabilities.
Deployment is focused on the corporate web channel for Seroyal International in Canada, sized to a small distribution business of 45 employees and covering sales, eCommerce operations, and customer service functions. Governance and operational ownership are described as residing with internal web and commerce operations teams, with configuration activities including catalog setup, pricing rules, tax configuration, and order lifecycle orchestration, while integrations to back office inventory or ERP systems are not specified in source information.
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Seroyal International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Seroyal International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Seroyal International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Seroyal International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Seroyal International
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Seroyal International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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