Doraville, 30360, GA,
United States
Serta Simmons Bedding Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Serta Simmons Bedding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Serta Simmons Bedding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Serta Simmons Bedding has purchased the following applications: Fluke eMaint CMMS for Computerized Maintenance Management (CMMS) in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serta Simmons Bedding is running and its propensity to invest more and deepen its relationship with Fluke Corporation , OHM Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serta Simmons Bedding revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serta Simmons Bedding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fluke Corporation | Legacy | Fluke eMaint CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Serta Simmons Bedding implemented Fluke eMaint CMMS at its Grovetown, Georgia manufacturing site to formalize maintenance operations. The deployment aligned with the Computerized Maintenance Management (CMMS) category and supported maintenance mechanics performing preventive maintenance, troubleshooting, and repair of machines and conveyors.
Fluke eMaint CMMS was configured for core work order management and preventive maintenance scheduling, with technicians creating, opening, and closing work orders directly in eMaint as part of daily floor operations. The configuration maintained asset records, task lists, and PM frequencies used by maintenance staff who work with PLCs and production equipment, and provided mobile-accessible workflows for field technicians.
Operational coverage focused on plant-level maintenance and shop floor teams at the Grovetown site, impacting maintenance operations and reliability engineering functions. Governance emphasized technician-driven work order lifecycle, scheduled PM enforcement, and shop-floor accountability for timely order closure, with roles and permissions configured to reflect departmental responsibilities.
System documentation and operational logs referenced Fluke eMaint CMMS as the authoritative application for maintenance activities, reinforcing application-level governance and auditability. The narrative is framed around the Computerized Maintenance Management (CMMS) domain, describing the Serta Simmons Bedding Fluke eMaint CMMS relationship with day-to-day maintenance operations.
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Manufacturing ERP | ERP Services and Operations |
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2014 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Serta Simmons Bedding implemented Cisco Webex Meetings as part of its Audio Video and Web Conferencing tooling. Cisco Webex Meetings is used on the corporate website to provide browser-based audio and video conferencing access for external stakeholders and internal teams. The deployment leverages the Cisco Webex Meetings web client embedded on public pages to surface join controls and meeting links directly from the site.
Cisco Webex Meetings delivers standard Audio Video and Web Conferencing capabilities including real-time video and audio, screen sharing, recording, and participant management tied to web-initiated sessions. Operational coverage focuses on corporate communications, remote collaboration for product and sales teams, and external customer engagement via web-convened sessions originating from the public site. Governance and configuration emphasize web client access patterns, meeting access controls, moderation and content sharing policies consistent with enterprise conferencing practices.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Serta Simmons Bedding deployed DocuSign eSignature as its Digital Signing solution embedded on the corporate website. DocuSign eSignature is used to capture legally binding electronic signatures via web-based signature workflows, providing online signature collection directly on public-facing pages.
The implementation centers on web-embedded signing and core eSignature capabilities such as guided signing, signature authentication, and audit trail functionality, supporting customer-facing form completion and agreement acceptance. The DocuSign eSignature deployment establishes a digital signing layer on the website, aligning application-level signing workflows with front-end document delivery and online consent capture.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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