Honolulu, 96819, HI,
United States
Servco Pacific Technographics
Servco Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Servco Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Servco Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servco Pacific has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, GoDaddy Webmail for Collaboration in 2014, Oracle Cloud SCM for Supply Chain Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servco Pacific is running and its propensity to invest more and deepen its relationship with Oracle , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servco Pacific revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servco Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Servco Pacific Tech Stack and Enterprise Applications
Servco Pacific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Servco Pacific implemented Oracle Cloud ERP in its ERP Financial environment, deploying Oracle Fusion Financials alongside Supply Chain Management and Warehouse Management capabilities. The program was operated under an Oracle Cloud Manager model that consolidated SaaS and PAAS responsibilities for the enterprise.
Oracle Cloud ERP was configured to provide functional coverage across Oracle Fusion Financials, SCM and WMS, with explicit ownership for user administration, license administration, quarterly update coordination and UAT. The implementation environment also supports custom extensions and application development using ADF custom extensions and Apex/ORDS to tailor transactional and operational workflows.
The deployment architecture includes Oracle PAAS running on Oracle Cloud Infrastructure, with OCI constructs provisioned for compute instances, storage, networking, DBCS databases, ATP databases, Marketplace environments and cost analysis for cloud resources. Integration environments support interfaces between Oracle Fusion and Oracle WMS Cloud as well as external vendor interfaces and other internal systems using SOA, ODI, Weblogic, OIC and BIP to orchestrate data flows and reporting.
Operational governance is centralized under a managed team of developers, administrators, functional analysts and external vendors who coordinate quarterly upgrades, UAT and ongoing support across the ERP Financial footprint. Support responsibilities cover administration, extension lifecycle, integration operations and monitoring, with familiarity across Oracle Analytics and Oracle FAW to inform reporting and guided learning for business users.
|
Servco Pacific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Servco Pacific implemented GoDaddy Webmail as its Collaboration solution and is using GoDaddy Webmail on their website. The deployment positions GoDaddy Webmail as the vendor-hosted email platform providing webmail access for corporate addresses and public-facing contact points on the Servco website.
GoDaddy Webmail is implemented for standard hosted email capabilities, including browser-based message management, mailbox provisioning, and common mail transport and retrieval protocols consistent with webmail services. Operational scope includes corporate communications and email routing tied to website contact workflows, impacting customer service and marketing communications. Governance is centered on domain and account administration through the GoDaddy control plane, with mailbox administration and provisioning managed within GoDaddy Webmail.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Servco Pacific SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud SCM | Supply Chain Management | SCM | n/a | 2018 | 2018 |
In 2018, Servco Pacific implemented Oracle Cloud SCM to support Supply Chain Management across its automotive distribution, retail sales, car share service, and capital investment operations. The deployment was executed alongside Oracle Cloud ERP to provide integrated transactional and master data support across supply chain and finance processes.
Configuration and functional work centered on standard Supply Chain Management workflows such as procurement, inventory and order management, and included the development and maintenance of automated test scripts for an automated testing tool used in quarterly Oracle Cloud regression testing. Senior business analysts provided functional support to operational end users, authored detailed functional requirements and RFI/RFP documentation, and created ad-hoc reports with reporting and BI tools to validate system behavior.
Operational governance emphasized collaboration with internal and external resources to resolve issues and identify enhancements, with analysts acting as subject matter experts and partnering with operational management to oversee change management initiatives. The program included ongoing review and assessment of new Oracle Cloud SCM and ERP functionality to recommend business process and system configuration updates that align system utilization with evolving operational needs.
|
Servco Pacific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Servco Pacific ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Servco Pacific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Servco Pacific
Apps Being Evaluated by Servco Pacific Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-16 | Servco Pacific | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |
| 2025-03-06 | Servco Pacific | Evaluated | Tekion Corp | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations |