Service Corporation International
1929 Allen Parkway,
Houston, 77019, TX,
United States
Houston, 77019, TX,
United States
1 171-352-5141
Professional Services
Service Corporation International Technographics
Service Corporation International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Service Corporation International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Service Corporation International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Service Corporation International has purchased the following applications: Coupa Invoice for AP Automation in 2018, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Service Corporation International is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Service Corporation International revenues, which have grown to $4.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Corporation International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Service Corporation International Tech Stack and Enterprise Applications
Service Corporation International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Service Corporation International implemented Coupa Invoice to modernize AP Automation for accounts payable across its funeral, cremation and cemetery operations in the United States and Canada. The deployment was part of a broader adoption of the Coupa Business Spend Management platform that consolidated procurement and financial workflows to deliver real-time visibility into roughly $2 billion of annual spend, reaching 90% visibility for senior procurement leaders.
The implementation package included Coupa Procure, Coupa Invoice, Coupa Expense and Coupa Source, with configuration centered on centralized requisition workflows, automated invoice capture and matching, expense controls and regional catalog management. Coupa Invoice’s simple, Amazon-like interface was selected to support rapid onboarding of employees from acquired funeral homes, enabling new sites to be brought onto enterprise systems within weeks with minimal training.
Architecturally the solution was deployed as a cloud-based BSM platform integrated with SCI’s enterprise applications, including Oracle Cloud Financials, Workday and the company point-of-sale systems, enabling automated merchandise purchase orders and seamless data extraction across systems. The cloud deployment removed the need for additional server bandwidth as user counts scaled, supporting approximately 2,000 daily Coupa users while preserving continuous operation during upgrades.
Governance changes standardized purchasing policies and approval workflows, centralizing spend controls while allowing regional product customization to reflect local funeral customs. Outcomes explicitly reported by SCI include 90% spend visibility across $2 billion in annual spend, a 3X reduction in requisition cycle time from 6 hours to 2 hours, near-zero disruption during Coupa upgrades and a shift to standardized, automated AP processing that freed staff to focus on core service delivery.
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ERP Financial | ERP |
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2016 | 2016 |
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Expense Management | ERP |
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2018 | 2018 |
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Service Corporation International HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Service Corporation International implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is deployed on SCI's public career site to publish job postings and capture candidate applications directly through the website.
Configured modules align with core Applicant Tracking System functionality, including job posting management, applicant tracking, candidate communication, interview scheduling, and offer management. Integration is explicitly implemented with SCI's career site to route applicants into iCIMS Recruit Applicant Tracking System, where Talent Acquisition and HR teams manage candidate records and requisition statuses. Operational scope focuses on corporate recruiting and centralized talent acquisition workflows, with governance implemented through configurable requisition approval paths and role-based access to candidate data to enforce structured hiring processes.
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Core HR | HCM |
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2015 | 2015 |
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Employee Experience, Employee Engagement | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2015 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Service Corporation International Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Service Corporation International implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) as its Analytics and BI platform to centralize operational and manufacturing reporting across IT and business teams. The deployment focused on providing IT and Helpdesk an administrative application to maintain Business Units, Facilities, Roles, Users and User Security, while simultaneously delivering production reporting for plants and business units.
Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) was configured to deliver SSRS report suites for raw materials and finished goods reporting, DevEx dashboards to surface inactive users and license usage, and analytical models using SSAS to support formula and sales analysis. SSIS was used for complex ETL orchestration, addressing multiple database sources and transformation workflows required to produce DevEx dashboards and GHS reports.
Integrations were built against multiple databases to support report development and data flow tasks, with explicit work to map formulas to selling numbers using ingredient lists and sales data. Operational coverage included the BI team, IT and Helpdesk, plant operations and business units, and the platform supported iterative dashboard changes and data transformation adjustments requested by stakeholders.
Implementation governance included a project plan for execution of the GHS reports, DevEx dashboards and the Doc 3 Project, and the BI team retained responsibility for ongoing dashboard updates, ETL changes and security maintenance. Role based user and security management was embedded into the administrative application to align operational access with support and business workflows.
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Service Corporation International Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Service Corporation International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Service Corporation International ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Service Corporation International Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Service Corporation International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2012 | 2012 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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Service Corporation International CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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VPN | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Service Corporation International
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President of Human Resources | VP | HR | |
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VP Human Resources | VP | HR | |
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Managing Director of Talent Management | Director | HR | |
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Director, HRIS | Director | HR | |
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Manager Business Intelligence and Data Analytics | Manager | IT | |
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Director BI Technology Services | Director | IT | |
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SCM Manager - Projects & Analytics | Manager | Supply Chain | |
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Senior Vice President, Chief Financial Officer | CXO | Finance | |
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Vice President and Corporate Controller | VP | Finance | |
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Vice President, Treasurer | VP | Treasury | |
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Manager, Travel & Shipping Services | Manager | Finance | |
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Director Human Resources | Director | HR | |
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Director, Finance and Accounting | Director | Finance | |
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Senior Managing Director, Procurement and Supply Chain | Director | Supply Chain | |
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Vice President, Information Technology | VP | IT | |
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Finance Director | Director | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Director, Brand Marketing & CRM | Director | Marketing | |
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Manager, CRM | Manager | Finance | |
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Manager, Digital Marketing | Manager | Marketing | |
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Director of Field Marketing | Director | Marketing | |
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Director, Corporate Communications | Director | Marketing | |
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Senior Vice President of Marketing at Service Corporation International | VP | Marketing | |
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Director of Talent Acquisition | Director | HR | |
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Talent Acquisition Recruiter | Manager | HR | |
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Recruiting Manager | Manager | HR | |
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Director, Talent Strategy | Director | HR | |
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Salesforce Administrator / Developer | Manager | Marketing | |
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Apps Being Evaluated by Service Corporation International Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Service Corporation International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Service Corporation International digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Service Corporation International Technographics
Service Corporation International is a Professional Services organization based in United States,
with around 24000 employees and annual revenues of $4.13 billion.
Service Corporation International operates a diverse technology stack with applications such as
Coupa Invoice, iCIMS Recruit Applicant Tracking System and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like AP Automation, Applicant Tracking System and Analytics and BI.
Service Corporation International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, iCIMS and Microsoft.
Service Corporation International recently adopted applications including
Palo Alto Networks GlobalProtect in 2022, Magnite (ex Rubicon Project) in 2021 and Ivanti Workspace in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Service Corporation International’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Service Corporation International’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Service Corporation International technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.