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Banco Azteca
Location
Insurgentes Sur Num 3579, Torre 2 Piso 6 Col Tlalpan La Joya,
Mexico City, 14000,
Mexico
Website
https://www.bancoazteca.com.mx/
Phone
52 55 8582-7000
Artw industry
Banking and Financial Services
Employee
Revenue

Banco Azteca Technographics

Banco Azteca Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Banco Azteca and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42747 Banco Azteca employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Banco Azteca has purchased the following applications: Engageware Aivo AgentBot AI Platform for Chatbots and Conversational AI in 2022, Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Banco Azteca is running and its propensity to invest more and deepen its relationship with Engageware , Zoom Video Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Banco Azteca revenues, which have grown to $6.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco Azteca intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Banco Azteca Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Engageware Legacy Engageware Aivo AgentBot AI Platform Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Banco Azteca deployed Engageware Aivo AgentBot AI Platform on its public website. The Engageware Aivo AgentBot AI Platform is implemented as a Chatbots and Conversational AI solution to automate web-based customer interactions for retail banking customer service and digital banking support functions. Configuration centers on conversational flow design, natural language understanding for intent recognition, and managed response libraries to support FAQs and guided transactional assistance. Operational scope is limited to the Banco Azteca website where the platform handles initial customer engagement and invokes escalation triggers to route complex inquiries into human support workflows. Governance practices emphasize iterative bot training, content review cycles, and formal handoff rules between the conversational agent and contact center teams to preserve accuracy and regulatory compliance.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Audio Video and Web Conferencing Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2020 2020
Digital Signing Content Management 2023 2023
Enterprise Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Data Management Platform CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2019 2019
Servers, Storage and Networking IaaS 2000 2000
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Management CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Security Cameras Physical Security 2009 2009
Video Surveillance System Physical Security 2009 2009
IT Decision Makers and Key Stakeholders at Banco Azteca
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Banco Azteca Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Banco Azteca Technographics

Banco Azteca is a Banking and Financial Services organization based in Mexico, with around 42747 employees and annual revenues of $6.88 billion.

Banco Azteca operates a diverse technology stack with applications such as Engageware Aivo AgentBot AI Platform, Zoom and Adobe Experience Manager, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Asset Management.

Banco Azteca has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Engageware, Zoom Video Communications and Adobe Systems.

Banco Azteca recently adopted applications including UiPath RPA Platform in 2024, DocuSign eSignature in 2023 and Amazon EC2 in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Banco Azteca’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Banco Azteca’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Banco Azteca technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.