Setcom Corporation
3019 Alvin DeVane Blvd., Suite 560,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 650-965-8020
Communications
Setcom Corporation Technographics
Setcom Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Setcom Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Setcom Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Setcom Corporation has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Olark Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Setcom Corporation is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Setcom Corporation revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Setcom Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Setcom Corporation Tech Stack and Enterprise Applications
Setcom Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Setcom Corporation implemented Oracle NetSuite ERP to centralize its ERP Financial operations for corporate finance and accounting. The deployment targeted the United States based communications company, which operates with about 35 employees and annual revenue near 3,000,000. The implementation used Oracle NetSuite ERP as a cloud native SaaS instance, establishing a single ledger and shared master data for transactional finance activity.
Configuration emphasized core financial modules common to ERP Financial projects, including general ledger, accounts payable, accounts receivable, billing and cash management, fixed asset accounting, and financial reporting. Implementation efforts included chart of accounts design, period close automation and approval routing, role based access control, and audit trail configuration to align transactional workflows with corporate accounting requirements. Oracle NetSuite ERP was configured to support order to cash and procure to pay workflows as standard financial process flows.
Operational coverage was concentrated on corporate finance and accounting functions within the United States entity. Governance practices established during rollout focused on standardized month end close procedures, controlled access and auditability, and documented approval workflows to enforce financial controls. The narrative positions Setcom Corporation Oracle NetSuite ERP ERP Financial as the foundational finance system for the company during the 2011 implementation year.
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Setcom Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Setcom Corporation implemented Olark Live Chat on its public website. The deployment places Olark Live Chat as a customer-facing chat widget embedded in the corporate site to handle inbound visitor messaging for support and sales inquiries.
The implementation leverages capabilities typical of the Chatbots and Conversational AI category, including a browser-based chat widget, real-time agent messaging, canned responses and visitor monitoring for context-aware engagement. Olark Live Chat provides an agent console for operators and preserves chat transcripts for recordkeeping and follow-up.
Operationally the system is scoped to web customer engagement and is used by Setcom Corporation support and sales personnel, with workflows configured for session routing, manual escalation to higher tiers, and hours-of-operation handling. Governance centers on chat handling procedures and transcript retention, aligning chat activities with existing customer support processes.
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Setcom Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Setcom Corporation began using Google Workspace (Formerly Google G-Suite) for Collaboration. The 35-employee communications company in the United States uses Google Workspace as its primary cloud-hosted productivity platform, covering email and calendaring through Gmail and Calendar, file storage and sharing via Google Drive, collaborative authoring in Docs and Sheets, and video meetings with Meet.
Deployment is managed through the Google Admin console to provision users under the corporate domain, enforce access controls, and apply device management settings for mobile and desktop endpoints. Functional scope spans corporate communications, internal collaboration, document lifecycle and scheduling across the organization, leveraging Google Workspace cloud-native architecture and SaaS delivery to centralize productivity and reduce on-premises infrastructure requirements.
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Setcom Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2016 | 2016 |
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Setcom Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Setcom Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Setcom Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President | CXO | Finance | |
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Owner | CXO | Finance | |
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Director of Manufacturing | Director | Finance | |
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Apps Being Evaluated by Setcom Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Setcom Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Setcom Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Setcom Corporation Technographics
Setcom Corporation is a Communications organization based in United States,
with around 35 employees and annual revenues of $3.0 million.
Setcom Corporation operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Setcom Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Olark and Google.
Setcom Corporation recently adopted applications including
Olark Live Chat in 2020, Postmark in 2020 and Leaseweb Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Setcom Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Setcom Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Setcom Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.