New Orleans, LA, 70130,
United States
Shadowlands Communications Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shadowlands Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Shadowlands Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shadowlands Communications has purchased the following applications: Chatroll for Chatbots and Conversational AI in 2020, BoxCast for Audio Video and Web Conferencing in 2020, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shadowlands Communications is running and its propensity to invest more and deepen its relationship with Arithum Technologies , BoxCast , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shadowlands Communications revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shadowlands Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arithum Technologies | Legacy | Chatroll | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Shadowlands Communications implemented Chatroll as a site level conversational layer, deploying the Chatroll application to handle web based visitor interactions in the Chatbots and Conversational AI category. The deployment centered on an embedded Chatroll widget on the corporate website, leveraging a cloud hosted conversational service to provide real time messaging and session persistence for site visitors.
Configuration work emphasized standard Chatroll capabilities including the embedded chat widget, admin console configuration for conversation flows, user session handling, and basic moderation controls. Operational scope covered audience engagement and customer service touchpoints on the website, with governance implemented through role based admin access and moderation workflows to manage live chat sessions and content.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BoxCast | Legacy | BoxCast | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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