Tokyo, 108-0073,
Japan
SHANON Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SHANON and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 213 SHANON employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SHANON has purchased the following applications: OPROARTS Prime for Analytics and BI in 2012, Zoom for Audio Video and Web Conferencing in 2020, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SHANON is running and its propensity to invest more and deepen its relationship with OPRO , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SHANON revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SHANON intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OPRO | Legacy | OPROARTS Prime | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 |
In 2012, SHANON implemented OPROARTS Prime to extend Salesforce CRM functionality on the Force.com platform in Japan. The implementation positioned OPROARTS Prime within the Analytics and BI category and targeted sales administration and marketing document management.
The deployment added quotation generation, workflow orchestration, and invoice issuance capabilities to Salesforce CRM, enabling centralized creation and control of sales and billing documents. OPROARTS Prime was configured to generate quotes and invoices from CRM records and to enforce approval workflows tied to opportunity and account data.
Integration architecture centered on the Force.com platform, using Salesforce CRM as the master data source for customers, opportunities, and contract information. Operational scope covered sales and marketing teams in Japan and focused on streamlining sales administration processes and centralizing marketing and billing document repositories.
Governance changes standardized document workflows and centralized storage of marketing and billing artifacts, strengthening internal control over quotation and invoicing processes. The project improved sales and marketing process efficiency and enabled centralized management of marketing and billing documents as reported in the deployment announcement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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