Beaverton, 97008, OR,
United States
Shari's Management Corporation Technographics
Shari's Management Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shari's Management Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Shari's Management Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shari's Management Corporation has purchased the following applications: Intertek Wisetail LMS for Learning and Development in 2019, WooCommerce for eCommerce in 2018, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shari's Management Corporation is running and its propensity to invest more and deepen its relationship with Intertek , Mitratech , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shari's Management Corporation revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shari's Management Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shari's Management Corporation Tech Stack and Enterprise Applications
Shari's Management Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intertek | Legacy | Intertek Wisetail LMS | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019 Shari's Management Corporation deployed Intertek Wisetail LMS on its public website to establish a centralized Learning and Development capability for its workforce. The Intertek Wisetail LMS implementation is presented on the corporate site, providing a web accessible learning portal that aligns with retail operations and employee training needs.
The deployment emphasizes standard Learning and Development modules, configured for course management, content delivery, learner profiles, assessments, certification tracking, and reporting. Intertek Wisetail LMS was configured to support role based access and content taxonomy consistent with hourly staff and supervisory training, enabling structured curricula and on demand learning paths.
Operationally the Intertek Wisetail LMS instance is surfaced through Shari's website as the primary access point for employees across the United States, supporting store level and corporate learning workflows. The implementation scope centers on HR and operations learning functions, with content governance, user provisioning, and administrative workflows managed through the LMS administrative console.
Governance activities focus on centralized content approval, role based assignment of training, and periodic curriculum updates to maintain operational consistency. The Intertek Wisetail LMS implementation standardizes how Shari's delivers and tracks mandatory and development training, embedding the Learning and Development application into day to day workforce enablement.
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Shari's Management Corporation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Shari's Management Corporation implemented WooCommerce on its corporate website to provide an online retail storefront. The deployment uses the WooCommerce application in an eCommerce capacity to host product catalog, customer checkout, and order lifecycle functions for the United States based restaurant retail chain. The site implementation is built on the Automattic supported WooCommerce platform and runs on the public site at https://www.sharis.com/.
Configuration centered on standard WooCommerce modules including catalog management, shopping cart and checkout flows, order management, and storefront theming, with extensibility through plugins for payments, shipping, and tax logic. Operational ownership aligns with online merchandising, marketing, and operations teams, with WooCommerce handling customer facing ordering and internal order processing workflows. Governance includes centralized product catalog administration, role based access for store administrators, and coordinated content and storefront updates through the website update pipeline.
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Shari's Management Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Shari's Management Corporation deployed FreshDesk Customer Support to manage customer interactions originating from its corporate website. The FreshDesk Customer Support deployment focuses on web channel ticketing via an embedded support widget and a public knowledge base for self service, implementing standard Customer Support capabilities such as case creation, ticket routing, SLA policies, canned responses and automation for repetitive inquiries. Configuration emphasizes a centralized inbox and role based agent permissions aligned to guest services and operations teams that handle retail customer issues. The implementation consolidates website submitted tickets into a single queue for regional support teams to streamline triage and assignment.
Operational scope covers customer support and guest service functions across Shari's Management Corporation's United States retail locations, with agents accessing the FreshDesk Customer Support console to triage website originated tickets. Governance includes configured ticket routing rules, priority assignment and escalation workflows to standardize response handling, and knowledge base authoring processes to keep web content current. The architecture is centered on a cloud hosted FreshDesk Customer Support instance integrated directly with the website through an embedded support widget, providing a single point of contact for customer inquiries without named third party integrations. Rollout emphasis concentrated on aligning agent roles, SLA definitions and web widget placement to instrument website customer engagement.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Shari's Management Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Shari's Management Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Shari's Management Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shari's Management Corporation
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Apps Being Evaluated by Shari's Management Corporation Executives
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