Shavlik Technologies
119 14th St NW #200,
New Brighton, 55112, MN,
United States
New Brighton, 55112, MN,
United States
1-800-690-6911
Professional Services
Shavlik Technologies Technographics
Shavlik Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shavlik Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Shavlik Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shavlik Technologies has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, Dropbox Business for Enterprise Content Management in 2020, Verint Digital Feedback (formerly known as OpinionLab) for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shavlik Technologies is running and its propensity to invest more and deepen its relationship with Drift , LiveChat, Inc. , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shavlik Technologies revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shavlik Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shavlik Technologies Tech Stack and Enterprise Applications
Shavlik Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Shavlik Technologies deployed Drift AI Chatbot on its public website. The deployment uses Drift AI Chatbot as a Chatbots and Conversational AI solution to deliver on-site conversational engagement and automated visitor qualification.
The implementation centers on a web chat widget and configured conversational playbooks, with Drift AI Chatbot handling automated greetings, FAQ-style intent responses, and lead capture workflows. Content and response behaviors were configured through the vendor console, leveraging scripted flows and AI-assisted message routing to escalate qualified conversations to human agents when needed.
Operational ownership spans marketing and sales functions, with the website channel as the primary scope for the Drift AI Chatbot rollout. Governance routines were established to maintain playbooks and update conversational content, using iterative tuning and administrative controls in the Drift platform to align chat behavior with campaign and qualification rules.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Shavlik Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Shavlik Technologies implemented Dropbox Business for Enterprise Content Management. The deployment established Dropbox Business as the centralized cloud repository for corporate content and website assets at the professional services firm with 110 employees.
The implementation emphasizes core Enterprise Content Management capabilities, including file synchronization across devices, secure sharing, centralized folder structures, version history, and administrative controls. Dropbox Business was configured to manage marketing collateral, product documentation, and website media, supporting content lifecycle management and role based access for internal teams.
Dropbox Business is used on the corporate website to support web publishing workflows and to serve or reference hosted assets, aligning content management with the companys online presence. Operational scope centers on marketing, product documentation, and corporate communications functions, where content collaboration and controlled external sharing are primary use cases.
Governance leverages the Dropbox Business admin console for user provisioning, permission tiers, shared folder policies, and external sharing controls, reinforcing content access and retention practices. The configuration focuses on consistent content governance and streamlined collaboration across the named business functions.
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Web Content Management | Content Management |
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2021 | 2021 |
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Shavlik Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Digital Feedback (formerly known as OpinionLab) | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Shavlik Technologies implemented Verint Digital Feedback (formerly known as OpinionLab) on its public-facing website to capture structured survey responses and open-text customer comments. The deployment is categorized as Customer Experience and was delivered as embedded web feedback widgets and in-page prompts to collect real-time user sentiment and qualitative feedback directly from visitors.
Configuration focused on web-based feedback capture workflows aligned to Customer Experience use cases, including survey flow logic, comment submission, and contextual data capture to support follow-up. The Verint Digital Feedback implementation was oriented toward routing feedback into internal triage processes for support, product, and marketing teams, using client-side embedding to surface page-level context and user interaction signals for operational analysis.
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Shavlik Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Shavlik Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Shavlik Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Shavlik Technologies
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Apps Being Evaluated by Shavlik Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shavlik Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shavlik Technologies digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Shavlik Technologies Technographics
Shavlik Technologies is a Professional Services organization based in United States,
with around 110 employees and annual revenues of $10.0 million.
Shavlik Technologies operates a diverse technology stack with applications such as
Drift AI Chatbot, Dropbox Business and Verint Digital Feedback (formerly known as OpinionLab),
covering areas like Chatbots and Conversational AI, Enterprise Content Management and Customer Experience.
Shavlik Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Dropbox and Verint Systems.
Shavlik Technologies recently adopted applications including
Optimizely Ektron CMS in 2021, Amazon CloudFront in 2021 and Dropbox Business in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shavlik Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shavlik Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shavlik Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.