Shell USA
150 N Dairy Ashford Rd Ste A,
Houston, 77002, TX,
United States
Houston, 77002, TX,
United States
1 713-241-0920
Oil, Gas and Chemicals
Shell USA Technographics
Shell USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shell USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Shell USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shell USA has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, Avature CRM for Candidate Relationship Management in 2017, IBM Netezza Data Warehouse for Data Warehouse in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shell USA is running and its propensity to invest more and deepen its relationship with SAP , Avature , Symmetry Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shell USA revenues, which have grown to $31.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shell USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shell USA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2022 |
In 2019, Shell USA implemented SAP S/4 HANA as its ERP Financial platform, replacing SAP ERP ECC 6.0. This established SAP S/4 HANA as the primary system for corporate finance and accounting functions across Shell USA.
The SAP S/4 HANA deployment concentrated on core financial modules typical of ERP Financial implementations, including general ledger, accounts payable, accounts receivable, asset accounting, and financial close and statutory reporting capabilities. Configuration work emphasized ledger harmonization, centralized finance master data, and native S/4 HANA reporting and analytics to streamline transactional posting and period end processes.
Architecturally the rollout leveraged the SAP S/4 HANA in-memory database and application stack to centralize transactional finance and reduce data latency for reporting workflows. The implementation created a single-source finance platform for Shell USA to support transactional posting, period close, and consolidated financial reporting.
Governance and operational ownership were organized around a dedicated S/4 HANA Release Owner function, with a Release Owner in place from April 2019 based in Houston administering release management and configuration control. Ongoing release governance and configuration stewardship reflect a centralized change control model for S/4 HANA lifecycle management within Shell USA.
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Shell USA implemented Avature CRM for Candidate Relationship Management to support enterprise recruiting and talent acquisition workflows across its U.S. operations. Avature CRM was provisioned as the central candidate engagement platform to consolidate candidate records, manage talent pools, and orchestrate outreach campaigns for recruiting and HR business functions.
The Avature CRM deployment emphasized configurable CRM pipelines, talent pool segmentation, candidate sourcing and nurturing, and automated engagement sequences. Functional capabilities implemented included candidate profile management, campaign automation, interview scheduling orchestration, and recruitment analytics, reflecting standard Candidate Relationship Management workflows.
Architecturally the implementation established a centralized candidate database and role based access controls to enable cross team collaboration between talent acquisition, recruitment operations, and hiring managers. The environment was configured to support staged workflows and configurable business rules to align sourcing, screening, and interview orchestration with corporate hiring policies.
Governance focused on recruitment process standardization and data governance for candidate records, with defined workflow owners and approval gates to manage campaign execution and candidate movement through pipelines. Rollout and operational coverage centered on enterprise recruiting and talent acquisition functions within Shell USA, with the Avature CRM instance serving as the primary system for candidate engagement and relationship management.
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Shell USA implemented IBM Netezza Data Warehouse to centralize high-volume analytical workloads. Shell USA is using IBM Netezza Data Warehouse on their website and as an enterprise-level Data Warehouse platform for consolidated reporting and analytics.
The implementation centers on a high throughput, MPP style analytics engine configured to support bulk data ingestion, SQL based analytics, and the creation of subject area data marts. Functional capabilities deployed include ETL and data ingestion pipelines, ad hoc and scheduled query workloads, and workload management to separate reporting from exploratory analytics.
Integrations are oriented around feeding website event data and operational datasets into IBM Netezza Data Warehouse and exposing curated datasets to downstream BI and reporting layers. Operational coverage targets enterprise analytics workflows and website analytics use cases, with data governance controls layered on access and dataset provisioning to support consistent reporting and controlled consumption.
Governance and rollout followed an enterprise consolidation pattern, emphasizing standardized ingestion pipelines, role based access controls, and iterative provisioning of analytics schemas to consuming teams. The deployment reflects a category aligned approach to Data Warehouse architecture, emphasizing centralized storage, governed data services, and SQL analytics as the primary access model.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2012 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Shell USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shell USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shell USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shell USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shell USA Technographics
Shell USA is a Oil, Gas and Chemicals organization based in United States,
with around 18000 employees and annual revenues of $31.00 billion.
Shell USA operates a diverse technology stack with applications such as
SAP S/4 HANA, Avature CRM and IBM Netezza Data Warehouse,
covering areas like ERP Financial, Candidate Relationship Management and Data Warehouse.
Shell USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Avature and IBM.
Shell USA recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Advance Auto Parts Speed Perks Rewards Program in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shell USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shell USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shell USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.