AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Shelter UK Tech Stack and Enterprise Applications

Shelter UK ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2015 2015
In 2015 Shelter UK implemented Infor SunSystems as its ERP Financial application. The deployment used SUN 5 as the core ledger and financial management engine to centralize accounting, budgeting and procurement accounting for the charity's finance operations. Data migration and configuration work included extracting, transforming and migrating suppliers, customers, users, invoices, purchase orders, goods received notes, actuals, budgets and forecasts for IST, UAT and Go Live using SQL queries. A designated Subject Matter Expert for the SUN database authored SQL scripts to support migrations and to integrate the legal billing system SOS, and designed test scripts for IST and UAT. Operational integrations tied Infor SunSystems to Unit4 BW Agresso Milestone 6 for data warehousing and to SOS for legal billing, while iPOS handled purchasing interfaces. Microsoft tooling SSMS, SSRS and SSIS were used for database management, reporting and ETL orchestration, enabling scheduled extracts and automated report delivery. Testing and governance followed staged IST and UAT cycles with documented test script execution to validate data flows and interfaces prior to Go Live. Configuration governance centered on the SUN database SME maintaining SQL integration scripts and iterating test cases during rollout across finance, procurement and legal billing functions.
Shelter UK AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Shelter UK deployed TeamSupport SnapEngage on its public website as a web-embedded conversational layer to support front-line housing advice and donor engagement. The installation of TeamSupport SnapEngage positions Chatbots and Conversational AI as the primary web channel for initial contact, triage, and escalation to human advisors across the organization. The implementation configures standard Chatbots and Conversational AI capabilities, including scripted bot flows for user triage, proactive chat invitations, live agent handoff, session transcript capture, and basic conversational reporting. TeamSupport SnapEngage is used to automate initial intake and route engagements according to preconfigured escalation rules, with conversation history recorded for downstream support workflows. Operationally the deployment is scoped to the website and managed by Shelter UK support and communications teams, with governance focused on bot script maintenance, escalation policy, and agent console operation. Rollout and ongoing operations emphasize iterative updates to conversational content and routing rules to align bot behavior with organizational advice workflows.
Shelter UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2021 2021
In 2021, Shelter UK deployed Amazon EC2 for Application Hosting and Computing Services to host its public facing website. The deployment uses Amazon EC2 instances provisioned as the primary compute layer for web application workloads, delivering virtual server capacity and supporting category typical patterns such as instance scaling and load balancing. Amazon EC2 supports the website runtime and web serving stack while enabling capacity orchestration and instance lifecycle management. Operational ownership is organized around the digital infrastructure and web operations teams, covering the public website estate and associated content and application delivery workflows. Configuration and configuration management concentrate on instance provisioning, operating system and application configuration, access control, and monitoring consistent with Application Hosting and Computing Services responsibilities. Governance follows standard cloud operations practices for patching, identity and access management, and incident monitoring to maintain the hosted website environment.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Shelter UK

First Name Last Name Title Function Department Email Phone
Director of Finance and Resources Director Finance
Finance Systems Analyst Manager IT
Head of Financial Planning and Analysis Director Finance

Apps Being Evaluated by Shelter UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shelter UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shelter UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shelter UK Technographics
Shelter UK is a Non Profit organization based in United Kingdom, with around 800 employees and annual revenues of $74.0 million.
Shelter UK operates a diverse technology stack with applications such as Infor SunSystems, TeamSupport SnapEngage and Amazon EC2, covering areas like ERP Financial, Chatbots and Conversational AI and Application Hosting and Computing Services.
Shelter UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, TeamSupport and Amazon Web Services (AWS).
Shelter UK recently adopted applications including TeamSupport SnapEngage in 2021, Amazon EC2 in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shelter UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shelter UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shelter UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.