Sheridan Group
5100 33rd St SE,
Grand Rapids, 49512, MI,
United States
Grand Rapids, 49512, MI,
United States
1 616-957-5100
Professional Services
Sheridan Group Technographics
Sheridan Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sheridan Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Sheridan Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sheridan Group has purchased the following applications: Epicor HCM for Core HR in 2011, Adobe Connect for Audio Video and Web Conferencing in 2017, Salesforce Pardot for Marketing Automation in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sheridan Group is running and its propensity to invest more and deepen its relationship with Epicor , ADP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sheridan Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sheridan Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sheridan Group Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor HCM | Core HR | HCM | n/a | 2011 | 2012 |
In 2011, Sheridan Group implemented Epicor HCM. Sheridan Group deployed Epicor HCM into its Core HR application landscape to serve as the primary applicant tracking system exposed on the company careers site.
Epicor HCM is configured to handle job requisition publishing, web based candidate application intake, resume capture and candidate status workflows. The implementation includes branded career portal pages hosted on the vendor web instance, customized application forms, automated candidate notifications, and recruiter dashboards for screening and interview scheduling.
The deployment uses a hosted Epicor HCM web endpoint for external applicant interaction, integrating the public career portal with internal recruiting processes. Operational scope centers on Sheridan Group recruitment and hiring workflows within its United States professional services operations, supporting HR recruiters and hiring managers through the full applicant lifecycle.
Governance and process controls were structured around recruiting operations, with role based access for recruiters and hiring managers, system enforced applicant workflow stages, and data capture standards to ensure consistent candidate routing and disposition. The Epicor HCM applicant tracking configuration aligns recruiting activities with Core HR records to enable orderly handoff into employee records when hires are made.
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Core HR | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2002 | 2002 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2002 | 2002 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Sheridan Group implemented Adobe Connect. Adobe Connect is used on Sheridan Group's website to provide Audio Video and Web Conferencing capabilities for client engagement, webinars and internal training. The deployment emphasizes web based meeting rooms and persistent virtual spaces embedded in Sheridan's site, enabling live sessions, screen sharing, recording and on demand playback for professional services delivery. Use cases include customer facing meetings and instructor led training delivered through site hosted conferencing links.
The implementation leverages Adobe Connect meeting and webinar configuration, attendee management and content recording modules, with session provisioning and permission controls to manage access. By embedding Adobe Connect sessions on the corporate site, Sheridan Group centralized session entry points and standardized meeting templates, while establishing content retention and playback workflows to support training and client engagement scenarios. Operational responsibility centers on meeting room configuration and governance of recorded assets to maintain consistent conferencing practices across affected teams.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2015 | 2015 |
In 2015, Sheridan Group implemented Salesforce Pardot. Sheridan Group, a United States professional services firm with about 1,200 employees and roughly $200,000,000 in revenue, uses Salesforce Pardot on their website to provide Marketing Automation capabilities.
The deployment focuses on website embedded tracking and form capture, with configuration of lead capture forms, landing pages, email nurture programs, segmentation rules, and visitor behavior tracking to support prospect lifecycle management. Salesforce Pardot was configured to run automated email campaigns and program workflows typical of Marketing Automation implementations, enabling staged nurture and list segmentation.
Operational ownership is centered in marketing and demand generation, with campaign orchestration, content templates, and segmentation workflows governed by a centralized marketing operations function. Data flows originate from Sheridan Group’s website into Salesforce Pardot for lead capture, scoring, campaign response tracking, and downstream qualification processes.
Rollout was scoped to the Sheridan.com site and associated digital channels, with phased activation of tracking, capture forms, and nurture programs across priority campaigns. Governance emphasized campaign approval, list hygiene, and template standardization to maintain consistent messaging and compliance.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Sheridan Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sheridan Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sheridan Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sheridan Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sheridan Group Technographics
Sheridan Group is a Professional Services organization based in United States,
with around 1200 employees and annual revenues of $200.0 million.
Sheridan Group operates a diverse technology stack with applications such as
Epicor HCM, Adobe Connect and Salesforce Pardot,
covering areas like Core HR, Audio Video and Web Conferencing and Marketing Automation.
Sheridan Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Adobe Systems and Salesforce.
Sheridan Group recently adopted applications including
ADP Employee Self Service in 2022, Salesforce Sales Cloud in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sheridan Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sheridan Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sheridan Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.