List of Epicor HCM Customers
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United States
Since 2010, our global team of researchers has been studying Epicor HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor HCM for Core HR include: Al Naboodah Contracting Co. LLC, a United Arab Emirates based Construction and Real Estate organisation with 16000 employees and revenues of $2.00 billion, Hebrew SeniorLife, a United States based Healthcare organisation with 2400 employees and revenues of $300.0 million, Buchanan Ingersoll & Rooney PC, a United States based Professional Services organisation with 385 employees and revenues of $297.0 million, Gresham, Smith and Partners, a United States based Professional Services organisation with 1200 employees and revenues of $260.0 million, Sheridan Group, a United States based Professional Services organisation with 1200 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Epicor HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Naboodah Contracting Co. LLC | Construction and Real Estate | 16000 | $2.0B | United Arab Emirates | Epicor | Epicor HCM | Core HR | 2015 | n/a |
In 2015, Al Naboodah Contracting Co. LLC implemented Epicor HCM for Core HR. The deployment targeted employee lifecycle and workforce administration functions across HR, Administration, Finance shared services and project labour resource teams, covering staff and labour attendance and movement tracking.
Epicor HCM was configured to manage employee master records, leave and absence tracking, muster roll attendance, overtime approval workflows, transfers, resignations, terminations and exit documentation. The configuration supported routine HR tasks such as maintaining records for employees proceeding on leave, rejoining, newly joining, transfers, and separations, and processing requests for certificates and NOC.
The implementation integrated with Kronos for time and attendance capture, with daily wages hours, overtime hours and presence or absence data monitored in Kronos and reconciled into Epicor HCM for HR workflows and payroll support. Operational coordination extended to Project Managers and the Labour Resource team for on hire, off hire and transfers, and to the Finance shared service team to align payroll inputs with attendance and muster roll records.
Governance and process changes emphasized structured approval paths, overtime request sheets and incentive hour approvals routed to respective department heads, and formalized tracking of leave balances and exit documentation. Employee grievance handling and transfer or separation processing were standardized through coordinated workflows between HR, specific departments and administration.
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Buchanan Ingersoll & Rooney PC | Professional Services | 385 | $297M | United States | Epicor | Epicor HCM | Core HR | 2016 | n/a |
In 2016 Buchanan Ingersoll & Rooney PC implemented Epicor HCM as its Core HR application, establishing a firmwide human capital management baseline for onboarding and performance management. Epicor HCM was used explicitly for performance evaluation of staff and leadership stakeholders and to support onboarding of all new hires, with training activity covering roughly 75 to 100 employees per month.
The implementation encompassed learning and performance workflows, including securing and training an LMS aligned to Epicor HCM for performance evaluation and development tracking. The team launched e learning modules and an electronic library, developed functional test plans for LMS software patches and upgrades, and created role based training tracks and super user networks to support remote offices.
Operational rollout and support leveraged a mix of synchronous and asynchronous tools for learner enablement and help desk coordination, including Captivate, PowerPoint, Skype for Business, Zoom, MS Teams, GOTO Meetings and webinars, NetDocuments for content, and Footprints ticketing for Tier 2 support processes. Training and support activities included on site coaching to roughly 15 remote offices with a recurring travel cadence to establish local super users and institutionalize workflows.
Governance for Epicor HCM implementation focused on needs analysis, KPI review and coordination with section stakeholders to adjust training and evaluation tracks. Documentation included user manuals, training outlines, and on demand coaching, creating sustained operational practices for HR, IT and help desk functions tied to the Epicor HCM Core HR deployment.
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CarVal Investors | Banking and Financial Services | 185 | $70M | United Kingdom | Epicor | Epicor HCM | Core HR | 2011 | n/a |
In 2011, CarVal Investors implemented Epicor HCM to provide Core HR capabilities for its HR organization in the United Kingdom. The Epicor HCM deployment was configured to serve as the firm's applicant tracking system, with Epicor HCM exposed on the corporate website as the ATS interface. The implementation consolidated recruiting workflows and centralized core employee records within Epicor HCM.
Configuration focused on applicant tracking, position management, candidate workflow automation, and centralized HR administration, leveraging Epicor HCM's Core HR functionality. Operational scope centered on HR and talent acquisition processes for the company's UK employee base, integrating the web facing ATS with internal HR intake and requisition workflows. Governance changes included standardizing hiring approvals and routing of candidate records through Epicor HCM, with system ownership retained by the HR function.
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Professional Services | 300 | $68M | United States | Epicor | Epicor HCM | Core HR | 2017 | n/a |
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Professional Services | 1200 | $260M | United States | Epicor | Epicor HCM | Core HR | 2014 | n/a |
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Healthcare | 2400 | $300M | United States | Epicor | Epicor HCM | Core HR | 2015 | n/a |
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Manufacturing | 200 | $20M | United States | Epicor | Epicor HCM | Core HR | 2016 | n/a |
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Professional Services | 300 | $50M | Australia | Epicor | Epicor HCM | Core HR | 2011 | n/a |
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Professional Services | 1200 | $200M | United States | Epicor | Epicor HCM | Core HR | 2011 | n/a |
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Healthcare | 570 | $60M | United States | Epicor | Epicor HCM | Core HR | 2015 | n/a |
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Buyer Intent: Companies Evaluating Epicor HCM
- Nailbiter, a United States based Professional Services organization with 153 Employees
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