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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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Shifa International Hospital
Location
4 Pitras Bukhari Road, Sector H-8/4,
Islamabad, 44000,
Pakistan
Website
https://www.shifa.com.pk/
Phone
92 51 846-3000
Artw industry
Healthcare
Employee
Revenue

Shifa International Hospital Technographics

Shifa International Hospital Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shifa International Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5348 Shifa International Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shifa International Hospital has purchased the following applications: TimeTec FingerTec PlusKadex+ for Time Clock (Hardware) in 2012, Unifonic Conversational Solution for Chatbots and Conversational AI in 2025, Oracle BlueKai for Data Management Platform in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shifa International Hospital is running and its propensity to invest more and deepen its relationship with TimeTec , Unifonic , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shifa International Hospital revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shifa International Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shifa International Hospital Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TimeTec Legacy TimeTec FingerTec PlusKadex+ Time Clock (Hardware) HCM n/a 2012 2012
In 2012, Shifa International Hospital implemented TimeTec FingerTec PlusKadex+ as a Time Clock (Hardware) solution. The deployment centralized staff timekeeping and secured facility access across the hospital campus in Pakistan, with primary operational ownership located in human resources and security operations. The implementation deployed FingerTec Kadex card access control terminals alongside networked time-attendance terminals, and module usage of TimeTec FingerTec time-attendance software is inferred from the vendor case listing. The TimeTec FingerTec PlusKadex+ configuration covered badge enrollment, badge-based authentication, shift and attendance rule configuration, and centralized event logging to support attendance reconciliation and audit trails. The project was performed by reseller Applewood, who provisioned hardware and configured the time-attendance and access control rules. Governance changes established centralized attendance reconciliation processes in HR and formalized security access procedures, leading to improved HR attendance accuracy and strengthened operational security as noted in vendor case materials.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Unifonic Legacy Unifonic Conversational Solution Chatbots and Conversational AI AI-Powered Application n/a 2025 2025
In 2025, Shifa International Hospital deployed Unifonic Conversational Solution, implementing a WhatsApp conversational healthcare channel under the Chatbots and Conversational AI category. The deployment was designed to provide 24/7 appointment booking, diagnostics requests, and live-agent handover, reducing reliance on SMS and call centre load. Configuration centered on purpose-built conversational workflows for appointment scheduling and diagnostics intake, coupled with structured escalation for human agent handover. Unifonic Conversational Solution was configured with message templates, session state management, and rule-based handover logic to preserve clinical context during transfers. The implementation integrated directly with Shifa’s HMIS to synchronize patient records, confirm appointments, and record diagnostic requests in the hospital information system. Operational scope covered patient-facing scheduling and diagnostic workflows and interfaced with existing call centre and agent workflows to enable seamless escalation from chat to live agents. Governance controls included defined escalation rules and operational procedures for chat to agent handover, and a phased rollout across patient services to drive adoption. Within months of going live the WhatsApp channel handled 201,880 patient interactions, delivered substantial appointment bookings through chat, and achieved an estimated 95% reduction in communication costs while materially lowering call centre load.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Chatbots and Conversational AI AI-Powered Application 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle BlueKai Data Management Platform CRM n/a 2015 2015
Digital Advertising Platform CRM 2015 2015
Tag Management CRM 2020 2020
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Shifa International Hospital
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Shifa International Hospital Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shifa International Hospital Technographics

Shifa International Hospital is a Healthcare organization based in Pakistan, with around 5348 employees and annual revenues of $85.0 million.

Shifa International Hospital operates a diverse technology stack with applications such as TimeTec FingerTec PlusKadex+, Unifonic Conversational Solution and Oracle BlueKai, covering areas like Time Clock (Hardware), Chatbots and Conversational AI and Data Management Platform.

Shifa International Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TimeTec, Unifonic and Oracle.

Shifa International Hospital recently adopted applications including Unifonic Conversational Solution in 2025, Microsoft Azure Cloud Services in 2025 and Tawk.to in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Shifa International Hospital’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Shifa International Hospital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Shifa International Hospital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.