Portland, 97220, OR,
United States
Shilo Inns Suites Hotels Technographics
Shilo Inns Suites Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shilo Inns Suites Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Shilo Inns Suites Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shilo Inns Suites Hotels has purchased the following applications: Sage Intacct for ERP Financial in 2019, SkyTouch Hotel Rate Management System for Facility Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shilo Inns Suites Hotels is running and its propensity to invest more and deepen its relationship with Sage , SkyTouch Technology , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shilo Inns Suites Hotels revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shilo Inns Suites Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shilo Inns Suites Hotels Tech Stack and Enterprise Applications
Shilo Inns Suites Hotels ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Shilo Inns Suites Hotels implemented Sage Intacct. Sage Intacct was deployed as an ERP Financial application to centralize corporate accounting and to provide a single financial system for the hospitality operator.
The implementation focused on core financial modules typical for ERP Financial systems, including general ledger, accounts payable, accounts receivable, cash management, billing, and consolidated financial reporting, configured to support property-level revenue flows and corporate accounting workflows. Configuration work included establishing a standardized chart of accounts, defined accounting periods, and automation of routine transaction posting and reconciliations to align hotel property activity with corporate ledgers.
Sage Intacct was integrated with the corporate website to surface financial information and to capture transactional data originating online, and the deployment covered finance and accounting functions across the enterprise. Governance and operational changes emphasized centralized financial controls, standardized month-end close procedures, and role-based access within Sage Intacct to enforce segregation of duties and consistent reporting practices.
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Shilo Inns Suites Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SkyTouch Technology | Legacy | SkyTouch Hotel Rate Management System | Facility Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Shilo Inns Suites Hotels selected SkyTouch Technology's SkyTouch Hotel OS and implemented the SkyTouch Hotel Rate Management System as a cloud-based Facility Management solution to address operational pain points across corporate and franchised locations in the United States. The initiative was positioned to centralize property operations and revenue and rate management, and the vendor announcement explicitly called out rate-management usage and 24/7 support as part of the deployment.
The implementation emphasized the SkyTouch Hotel Rate Management System module for rate configuration and commercial controls, including centralized rate setup, scheduled rate updates, and property-level rate publishing workflows. Configuration work focused on aligning rate rules with franchise and corporate policies, and on instrumenting the property management user interfaces used by front desk and revenue teams for daily rate adjustments.
Operational scope covered both corporate managed and franchised properties across the United States, with the cloud-hosted SkyTouch Hotel OS providing continuous vendor support. The deployment targeted property operations functions and revenue management teams, integrating rate management into standard room inventory and booking processes handled at property level.
Governance changes accompanied the rollout, with centralized rate governance and procedural controls for rate changes established to ensure consistency across sites, and vendor provided 24/7 support included in operational handover. The program was explicitly framed to provide improved rate management capabilities and continuous support for property operations under the SkyTouch Hotel Rate Management System in the Facility Management category.
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Guest Management | ERP Services and Operations |
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2019 | 2019 |
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Shilo Inns Suites Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Shilo Inns Suites Hotels implemented Microsoft 365 as its primary Collaboration platform. The implementation is visible on the corporate website through the use of Office 365 Mail and centers on cloud-hosted mail and collaboration services provided by Microsoft 365.
The Microsoft 365 configuration emphasizes mailbox hosting and core Collaboration capabilities such as cloud email, document sharing and file synchronization, and centralized account provisioning. For a 300-employee hospitality operator, the deployment scope covers corporate staff and property-level users with standard user and mailbox lifecycle workflows.
Office 365 Mail is integrated with the public-facing site for inbound contact routing and guest communications, reflecting an operational integration between web contact forms and the organization’s cloud mail system. Administrative controls implemented include centralized mailbox policy management, email routing configuration, and access controls consistent with cloud Collaboration governance.
The deployment leverages Microsoft 365 as the application backbone for internal communications and document collaboration, positioning Collaboration services to support reservations, operations, and corporate administrative functions without named third-party system integrations disclosed in the source.
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Shilo Inns Suites Hotels Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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Shilo Inns Suites Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement, Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Shilo Inns Suites Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shilo Inns Suites Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Deputy Chief Financial Officer | CXO | Finance | ||||
| Accounting Manager | Manager | Finance |
Apps Being Evaluated by Shilo Inns Suites Hotels Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||