List of SkyTouch Hotel Rate Management System Customers
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Since 2010, our global team of researchers has been studying SkyTouch Hotel Rate Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SkyTouch Hotel Rate Management System for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SkyTouch Hotel Rate Management System for Facility Management include: Shilo Inns Suites Hotels, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $80.0 million, Vagabond Inn, a United States based Leisure and Hospitality organisation with 75 employees and revenues of $20.0 million, Cobblestone Hotels, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $18.0 million, Empress Hotel La Jolla, a United States based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using SkyTouch Hotel Rate Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SkyTouch Hotel Rate Management System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Cobblestone Hotels | Leisure and Hospitality | 250 | $18M | United States | SkyTouch Technology | SkyTouch Hotel Rate Management System | Facility Management | 2014 | n/a | In 2014 Cobblestone Hotels implemented SkyTouch Hotel Rate Management System to standardize property management, distribution, and guest loyalty integration across its growing U.S. franchise portfolio. The SkyTouch Hotel Rate Management System is deployed as part of the SkyTouch Hotel OS cloud property management footprint, and it functions as the primary Facility Management application for centralized rate and distribution control across Cobblestone properties in the United States. Implementation centered on cloud hosted property management and rate management modules, including central rate cadence and tariff configuration, reservation handling, and channel distribution management. The deployment included integration of guest loyalty workflows to support the revamped Cobblestone Rewards program and distribution interfaces to expose inventory and rates to third party channels, aligning revenue management and reservations processes with a single system of record. Operational coverage focused on franchise operations and property level staff across the U.S., with rollout governance that standardized configuration, rate governance, and distribution rules across sites to support franchise expansion. The configuration reduced point fragmentation by unifying rate controls and loyalty touchpoints under the SkyTouch Hotel Rate Management System, while preserving property level operational interfaces for day to day hotel staff. | |
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Empress Hotel La Jolla | Leisure and Hospitality | 50 | $5M | United States | SkyTouch Technology | SkyTouch Hotel Rate Management System | Facility Management | 2017 | n/a | In 2017, Empress Hotel La Jolla implemented SkyTouch Hotel Rate Management System to centralize rate configuration and day-to-day pricing operations across its single La Jolla property. The deployment supported front desk and accounting workflows, aligning rate publishing with daily posting and reconciliation responsibilities performed by Front Desk Agents and accounting staff. The SkyTouch Hotel Rate Management System implementation focused on rate rule configuration, rate calendar management, automated price publishing, and reporting capabilities consistent with Facility Management solutions for small hospitality properties. Configuration emphasized nightly rate updates and streamlined posting procedures to match the hotel s staffing model and the operational requirement to post and balance charges in a timely and efficient manner. Operational notes and job qualifications reference working knowledge of Skytouch PMS and M3, indicating the rate management system was used alongside a property management application and accounting processes. The implementation therefore covered integrations or operational interoperability with Skytouch PMS and with accounting workflows, impacting Front Desk, accounts receivable and hotel management functions at the single-site location. Governance and process changes were anchored in daily operational controls, including end of day handling, cash and credit reconciliation to daily transaction lists, and distribution of management and accounting reports. Staff training expectations emphasized proficiency with SkyTouch Hotel Rate Management System, Microsoft Office tools for reporting, and structured procedures for guest check in and check out, special request handling, and audit and correction of charge postings. | |
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Shilo Inns Suites Hotels | Leisure and Hospitality | 300 | $80M | United States | SkyTouch Technology | SkyTouch Hotel Rate Management System | Facility Management | 2017 | n/a | In 2017, Shilo Inns Suites Hotels selected SkyTouch Technology's SkyTouch Hotel OS and implemented the SkyTouch Hotel Rate Management System as a cloud-based Facility Management solution to address operational pain points across corporate and franchised locations in the United States. The initiative was positioned to centralize property operations and revenue and rate management, and the vendor announcement explicitly called out rate-management usage and 24/7 support as part of the deployment. The implementation emphasized the SkyTouch Hotel Rate Management System module for rate configuration and commercial controls, including centralized rate setup, scheduled rate updates, and property-level rate publishing workflows. Configuration work focused on aligning rate rules with franchise and corporate policies, and on instrumenting the property management user interfaces used by front desk and revenue teams for daily rate adjustments. Operational scope covered both corporate managed and franchised properties across the United States, with the cloud-hosted SkyTouch Hotel OS providing continuous vendor support. The deployment targeted property operations functions and revenue management teams, integrating rate management into standard room inventory and booking processes handled at property level. Governance changes accompanied the rollout, with centralized rate governance and procedural controls for rate changes established to ensure consistency across sites, and vendor provided 24/7 support included in operational handover. The program was explicitly framed to provide improved rate management capabilities and continuous support for property operations under the SkyTouch Hotel Rate Management System in the Facility Management category. | |
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Leisure and Hospitality | 75 | $20M | United States | SkyTouch Technology | SkyTouch Hotel Rate Management System | Facility Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating SkyTouch Hotel Rate Management System
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