Shoneys of Knoxville
9720 Parkside Dr,
Knoxville, 37922, TN,
United States
Knoxville, 37922, TN,
United States
1 865-690-6331
Leisure and Hospitality
Shoneys of Knoxville Technographics
Shoneys of Knoxville Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoneys of Knoxville and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Shoneys of Knoxville employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoneys of Knoxville has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Optimum HRIS for Core HR in 2013, RDS POS for Point Of Sale in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoneys of Knoxville is running and its propensity to invest more and deepen its relationship with Microsoft , Optimum Solutions , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoneys of Knoxville revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoneys of Knoxville intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shoneys of Knoxville Tech Stack and Enterprise Applications
Shoneys of Knoxville ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2015 |
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Shoneys of Knoxville HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimum Solutions | Legacy | Optimum HRIS | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, Shoneys of Knoxville implemented Optimum HRIS from Optimum Solutions, deploying a Core HR application to manage employee lifecycle for its leisure and hospitality workforce in the United States. The deployment covered a 400 employee footprint and centralized human resources functions for both corporate HR and restaurant operations under a single Core HR platform.
Optimum HRIS was configured to provide core human capital management capabilities, including employee master data and organizational management, onboarding and offboarding workflows, benefits administration, time and attendance and absence tracking, and compliance reporting. The configuration emphasized standardized personnel records and role based access controls to support manager self service and HR administrator workflows.
Architecturally the implementation concentrated on a single vendor platform model, consolidating employee data and HR process orchestration within Optimum HRIS while enabling standardized HR reporting and operational recordkeeping. The implementation narrative for Optimum HRIS highlights configuration for structured HR processes, automated workflow routing for routine HR transactions, and centralized personnel data to support ongoing HR operations.
Governance was oriented toward centralized HR administration with distributed manager level access for operational tasks, and process changes prioritized consistency in onboarding, leave administration and benefits enrollment across the organization. The Optimum HRIS deployment positioned Shoneys of Knoxville to maintain a single source of HR truth and consistent procedural controls within its Core HR environment.
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Onboarding | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Workforce Scheduling | HCM |
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2016 | 2016 |
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Shoneys of Knoxville ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Retail Data Systems | Legacy | RDS POS | Point Of Sale | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Shoneys of Knoxville implemented RDS POS from Retail Data Systems as its primary Point Of Sale platform for restaurant operations. The deployment was executed under the company IT leadership that planned POS and technology strategies for Shoney's restaurant operations and affiliated brands, with an implementation program spanning requirement definition, timelines, testing, measurements, and production roll-out.
RDS POS was configured to deliver core Point Of Sale capabilities including transaction processing, centralized reporting, and integrated payment processing. The implementation included upgraded payment processing and updated PCI parameters to support loyalty programs and mobile pay, and it explicitly accommodated pay at the table mobile device payment functionality described in project planning.
The RDS POS rollout was integrated with the corporate SQL environment and implemented alongside WAN and LAN infrastructure work, including Cisco routing, MPLS and aggregator-based store communications, VOIP and centralized help desk support. Reporting and data extraction workflows were extended to support finance, operations, culinary, HR and business development teams through ad hoc reports and enhanced sales analysis.
Governance for the program followed formal execution plans created by IT leadership, including requirements capture, phased testing and production roll-out governance. The IT team evaluated the existing Xpient POS, recommended upgrade or replacement options, and implemented the RDS POS configuration that delivered improved reporting functionality and reduced store communications cost as documented in project notes.
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Shoneys of Knoxville Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Shoneys of Knoxville CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2019 | 2019 |
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Shoneys of Knoxville IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Shoneys of Knoxville CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Shoneys of Knoxville
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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President | CXO | Operations | |
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Payroll Administrator | Non Manager | HR | |
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HR Specialist | Non Manager | HR | |
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Apps Being Evaluated by Shoneys of Knoxville Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shoneys of Knoxville IT executives and key decision makers. This section highlights Shoneys of Knoxville's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2024-12-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shoneys of Knoxville digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-12-27 | Shoneys of Knoxville | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Shoneys of Knoxville Technographics
Shoneys of Knoxville is a Leisure and Hospitality organization based in United States,
with around 400 employees and annual revenues of $70.0 million.
Shoneys of Knoxville operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Optimum HRIS and RDS POS,
covering areas like ERP Financial, Core HR and Point Of Sale.
Shoneys of Knoxville has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Optimum Solutions and Retail Data Systems.
Shoneys of Knoxville recently adopted applications including
Imunify360 in 2023, Algolia Search in 2021 and Google Tag Manager in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shoneys of Knoxville’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shoneys of Knoxville’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shoneys of Knoxville technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.