Sidewalk, Inc.
224 S. 200 W. Suite 110,
Salt Lake City, 84101, UT,
United States
Salt Lake City, 84101, UT,
United States
1 800-699-4558
Education
Sidewalk, Inc. Technographics
Sidewalk, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sidewalk, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Sidewalk, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sidewalk, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Zendesk Service for Customer Support in 2015, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sidewalk, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sidewalk, Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sidewalk, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sidewalk, Inc. Tech Stack and Enterprise Applications
Sidewalk, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, Sidewalk, Inc. implemented Intuit QuickBooks Enterprise as its ERP Financial application. The rollout targeted the company finance function and inventory operations, establishing a single transactional system for accounts receivable, accounts payable, inventory tracking, and internal financial reporting.
Configuration work focused on accrual accounting workflows, account reconciliation routines for customer and vendor accounts, and inventory valuation controls within Intuit QuickBooks Enterprise. Reporting capabilities were configured to produce vertical and horizontal financial statement comparisons for internal use, and standard export paths were established for Microsoft Excel to support analysis and ad hoc manipulation.
Operational coverage concentrated on the accounting and finance teams, with daily transaction processing and periodic reconciliations routed through QuickBooks and supplemented by Microsoft Outlook for approvals and communications. Governance changes included formalizing accrual basis reconciliation procedures and documenting month end workflows to ensure consistent generation of the vertical and horizontal comparisons used by internal stakeholders.
Training and user enablement emphasized increasing proficiency with Intuit QuickBooks Enterprise, Microsoft Excel, and Microsoft Outlook while performing reconciliations and inventory tracking tasks. The implementation positioned Intuit QuickBooks Enterprise as the central ERP Financial tool for internal reporting and account control within Sidewalk, Inc.
|
Sidewalk, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Sidewalk, Inc. implemented Zendesk Service for Customer Support on its website. The deployment embedded Zendesk Service as the public facing support channel to capture inbound inquiries from students, educators, and administrators visiting Sidewalk's site, and to centralize web initiated requests into a single ticketing intake.
Configuration emphasized core Zendesk Service capabilities such as ticketing workflows, macro driven responses, and custom fields to classify education specific requests. Routing rules and priority triage were implemented to direct tickets to subject matter agents, and standard SLA handling was configured consistent with Customer Support operational practices. The implementation also provisioned a knowledge base and self service content to reduce repetitive inquiries and to surface resolution content within the web support experience.
Operational coverage focused on the customer support function across Sidewalk, Inc.'s US operations, with user access provisioned for the central support team and agents using the Zendesk Service interface for case management, internal notes, and resolution tracking. Web widget events were connected to ticket records to preserve session context and to streamline agent handling of website sourced issues. The system supported classification, priority assignment, and status transitions used daily by support staff.
Governance concentrated on ticket lifecycle policies, escalation paths, and role based access configured inside Zendesk Service, with operational ownership assigned to the customer service management team. Rollout included agent training on triage practices and consistent use of macros for response standardization, and the deployment established audit trails and standardized categorization fields to support ongoing governance and process refinement.
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Sidewalk, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Sidewalk, Inc. provisioned Google Cloud Platform (GCP) to host its public website. Sidewalk, Inc. implemented Google Cloud Platform (GCP) in 2018 as its Application Hosting and Computing Services platform to centralize web-serving, managed compute, and content delivery for its site.
Deployment centered on web-facing hosting and standard infrastructure capabilities typical of Application Hosting and Computing Services, including virtualized compute for site rendering, object storage for static assets, global load balancing for traffic distribution, and CDN-backed content delivery. The configuration includes identity and access controls for developer and operations accounts, logging and monitoring for site availability, and autoscaling patterns to handle variable visitor loads. Google Cloud Platform (GCP) provides the managed infrastructure layer that supports these functions.
Operational scope is the company website and adjacent web services, with primary business functions impacted including engineering, product, and marketing teams that manage content and release cadence. Governance emphasis aligns platform access controls and environment segregation for development and production with existing developer workflows and CI/CD practices to control deployments. The implementation is focused on hosted infrastructure for web delivery rather than broader enterprise application migration.
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Sidewalk, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Founder / CEO | CXO | Finance | |
|
|
|
President/Chief Financial Officer | CXO | Finance | |
|
|
|
VP of Technology | VP | IT | |
|
|
|
VP of Business Development | VP | Sales | |
|
Apps Being Evaluated by Sidewalk, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sidewalk, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sidewalk, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sidewalk, Inc. Technographics
Sidewalk, Inc. is a Education organization based in United States,
with around 110 employees and annual revenues of $10.0 million.
Sidewalk, Inc. operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zendesk Service and Google Cloud Platform (GCP),
covering areas like ERP Financial, Customer Support and Application Hosting and Computing Services.
Sidewalk, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zendesk and Google.
Sidewalk, Inc. recently adopted applications including
Salesforce Pardot in 2018, Google Cloud Platform (GCP) in 2018 and Cloudflare CDN in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sidewalk, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sidewalk, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sidewalk, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.