Sidra Medical and Research Center Technographics
Sidra Medical and Research Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sidra Medical and Research Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Sidra Medical and Research Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sidra Medical and Research Center has purchased the following applications: Infor Lawson Absence and Leave Management for Absence and Leave Management in 2011, Rocket.chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sidra Medical and Research Center is running and its propensity to invest more and deepen its relationship with Infor , Rocket.chat , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sidra Medical and Research Center revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sidra Medical and Research Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sidra Medical and Research Center Tech Stack and Enterprise Applications
Sidra Medical and Research Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Absence and Leave Management | Absence and Leave Management | HCM | n/a | 2011 | 2012 |
In 2011, Sidra Medical and Research Center implemented Infor Lawson Absence and Leave Management to support Absence and Leave Management across HR and workforce administration. The engagement focused on delivering Leave and Time and Attendance capabilities alongside Lawson HCM to address workforce scheduling, absence tracking and core HR recordkeeping.
The Infor Lawson Absence and Leave Management deployment included configuration and enhancement of Lawson leave management, time and attendance modules and the Lawson HCM module. Deliverables included system analysis tied to scope and requirements definition, development of a Sidra HR process map, creation of test scenarios for Work Force Management and Lawson HCM, and production of user guides for Lawson HCM and WFM.
Integration work emphasized end to end testing practices, the team carried out integration testing and system testing of new development work and provided ongoing Lawson HCM and WFM system support. Project activities included functional and technical issue resolution for HR users, liaison and follow up between Sidra business users and the Lawson team to drive enhancement timelines, and alignment of the HR solution with the vendor product roadmaps.
Governance and rollout oversight incorporated supervision of HCM module activities, development and maintenance of the project schedule to deliver within agreed timeframes and resources, gap analysis between Sidra processes and the Lawson HCM system, and preparation of progress reports for the HCM implementation. The role also provided business process guidance for Human Resources ERP requirements, validated requirements with stakeholders, and recommended process improvements based on analysis.
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Sidra Medical and Research Center AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Sidra Medical and Research Center deployed Rocket.chat on its public website to introduce conversational touchpoints, using the Rocket.chat application to support web-based interactions under the Chatbots and Conversational AI category. The deployment establishes a patient-facing channel embedded on the site, positioning Rocket.chat as the primary conversational interface for site visitors and prospective patients.
Configuration reflects core capabilities typical of Chatbots and Conversational AI implementations, including a web-embedded chat widget, real-time messaging, session persistence, and support for automated bot connectors and scripted response flows. The implementation emphasizes conversational workflows and message routing consistent with live chat and automated assistance use cases, while retaining the ability to instrument conversational analytics and moderation controls.
Operational scope centers on the public website as a digital patient engagement layer, aligning conversational interactions with patient services and front-door communications. Governance considerations for this type of deployment typically involve coordination between web operations and IT security for access controls, data handling, and escalation procedures to clinical or support teams, keeping the solution focused on patient-facing communication rather than back-office systems.
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Sidra Medical and Research Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Sidra Medical and Research Center implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed as Sidra’s Audio Video and Web Conferencing solution and is embedded on the Sidra public website to provide direct meeting access for internal staff and external collaborators.
The implementation emphasizes core meeting capabilities such as scheduled and ad hoc video conferencing, screen sharing, session recording, participant management, and virtual room controls. Configuration work included account provisioning and role-based access for clinical, research and administrative users, alongside security and privacy settings aligned with healthcare collaboration requirements.
Operational coverage spans clinical, research and administrative functions at Sidra in Qatar, enabling remote collaboration across multidisciplinary teams and with external stakeholders. Governance centers on standardized meeting workflows, user provisioning policies and role-based configuration of the Cisco Webex Meetings service to manage access and usage across the organization.
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Sidra Medical and Research Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Sidra Medical and Research Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Sidra Medical and Research Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sidra Medical and Research Center
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sidra Medical and Research Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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