Coppell, 75019, TX,
United States
Silk Road Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Silk Road and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Silk Road employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silk Road has purchased the following applications: mKonnekt FoodKonnekt for Online Food Ordering System in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silk Road is running and its propensity to invest more and deepen its relationship with mKonnekt or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silk Road revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silk Road intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mKonnekt | Legacy | mKonnekt FoodKonnekt | Online Food Ordering System | eCommerce | n/a | 2021 | 2021 |
In 2021, Silk Road implemented mKonnekt FoodKonnekt as its Online Food Ordering System. The restaurant website in Coppell, Texas shows an Order Online link to FoodKonnekt and a Powered by mKonnekt badge, indicating the branded online ordering storefront and hosted order management are provisioned through mKonnekt FoodKonnekt.
The deployment centers on a customer facing ordering storefront linked from Silk Road's public website and uses the mKonnekt FoodKonnekt application for menu management, branded ordering, checkout workflows, and order management processing. These functional modules align with common Online Food Ordering System capabilities, including administrative menu and pricing controls, order routing to kitchen and front of house, and managed checkout and payment flows.
Operationally the implementation is scoped to Silk Road's Coppell, Texas location and ties web traffic to the FoodKonnekt hosted ordering endpoint. The public pages do not list explicit third party systems, however POS and payment gateway integration and other back of house integrations are consistent with mKonnekt FoodKonnekt capabilities and would affect restaurant operations, point of sale workflows, and centralized menu governance managed by operations staff.
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