Dubai, x,
United Arab Emirates
SilwaTech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SilwaTech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 75 SilwaTech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SilwaTech has purchased the following applications: Silwana InfoTech HRMS for Core HR in 2021, Silwana InfoTech Restaurant Management for Restaurant Management in 2023, Tawk.to for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SilwaTech is running and its propensity to invest more and deepen its relationship with Silwana InfoTech , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SilwaTech revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SilwaTech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silwana InfoTech | Legacy | Silwana InfoTech HRMS | Core HR | HCM | n/a | 2021 | 2021 |
In 2021 SilwaTech implemented Silwana InfoTech HRMS to centralize HR administration for its UAE operations. Silwana InfoTech HRMS is deployed as a Core HR application managing employee records, time off administration and basic recruitment workflows. Configuration emphasized a central employee master record, leave and absence tracking and basic applicant intake workflows to reduce manual HR tasks and improve HR data centralization.
The deployment covers SilwaTech's United Arab Emirates operations and is documented as a Core HR deployment in the Middle East, supporting HR and people operations functions. Governance and rollout emphasized centralized HR administration and role based access controls to ensure consistent employee data and to streamline recruitment and leave approval processes. The implementation was intended to reduce manual HR tasks and improve HR data centralization for SilwaTech's HR team.
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Workforce Management | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silwana InfoTech | Legacy | Silwana InfoTech Restaurant Management | Restaurant Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, SilwaTech implemented Silwana InfoTech Restaurant Management to centralize its restaurant operations. The deployment focused on consolidating point of sale, order and kitchen workflows, billing and inventory management under a single Restaurant Management application across its operations in the United Arab Emirates.
The Silwana InfoTech Restaurant Management implementation leverages core modules aligned to the Restaurant Management category, including point of sale, kitchen order management and inventory control, with integrated billing and order workflow orchestration. The configuration emphasized a centralized application model and shared master data to standardize menus, pricing and stock visibility across sites, enabling operations, kitchen management and finance teams to operate from unified transactional and inventory records. Governance activity centered on standardizing order to billing workflows and operational procedures to support consistent service and inventory reconciliation across SilwaTech locations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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