Singapore Food Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Singapore Food Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Singapore Food Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Singapore Food Agency has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, GovTech SHIP-HATS for Application Lifecycle Management in 2020, Zendesk Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Singapore Food Agency is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Singapore Food Agency revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Singapore Food Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GovTech | Legacy | GovTech SHIP-HATS | Application Lifecycle Management | ITSM | n/a | 2020 | 2021 | In 2020, the Singapore Food Agency provisioned GovTech SHIP-HATS as its Application Lifecycle Management platform to support public-facing application delivery. The deployment aligned with a Singapore public-sector DevOps and application lifecycle modernization effort intended to accelerate integrated service delivery and strengthen governance. The implementation centered on standard Application Lifecycle Management capabilities, including pipeline orchestration and CI/CD automation, artifact and version control, environment provisioning and promotion, automated test orchestration, and configuration management for application releases. GovTech SHIP-HATS was used to centralize build and release workflows, enforce environment promotion gates, and instrument audit trails and role based access for change approvals. Operationally the SFA usage supported content and application teams responsible for food safety information that fed the integrated myENV citizen service, with NEA and GovTech statements indicating myENV and related systems were onboarded to SHIP-HATS. This positioned SHIP-HATS as the ALM backbone for cross agency content publishing and citizen facing service orchestration when SFA supplied food safety and related content to myENV. Governance changes emphasized standardized release controls, approvals and traceability across SFA application pipelines, and closer workflow coordination with NEA and GovTech for myENV onboarding. The stated objective was to deliver integrated services faster and with stronger governance through centralized Application Lifecycle Management using GovTech SHIP-HATS. | |
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Application Performance Management | ITSM |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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