Singtel
31 Exeter Road No. 19-00 Comcentre,
Singapore, 239732,
Singapore
Singapore, 239732,
Singapore
65 6838-3388
Communications
Singtel Technographics
Singtel Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Singtel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24112 Singtel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Singtel has purchased the following applications: Shrivra QuickInvoicer for AP Automation in 2023, Shrivra HRMWage Time Off for Absence and Leave Management in 2023, Shrivra EzeGym for Gym Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Singtel is running and its propensity to invest more and deepen its relationship with Shrivra , SAP , Articulate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Singtel revenues, which have grown to $10.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Singtel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Singtel Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shrivra | Legacy | Shrivra QuickInvoicer | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Singtel implemented Shrivra QuickInvoicer, deploying the Shrivra AP Automation application to support finance and accounts receivable invoicing processes in Singapore. Shrivra lists Singtel among its clients, and the vendor product listing associates Shrivra QuickInvoicer with invoice processing capabilities used by the customer. The description aligns Shrivra QuickInvoicer with AP Automation functionality such as invoice capture and electronic invoicing workflows.
The engagement is inferred to have focused on invoice digitization, automated invoice capture, approval routing, and downstream posting to accounts receivable and general ledger systems, consistent with AP Automation operational workflows. Operational scope is centered on Singtel finance and accounts receivable teams in Singapore, with governance and process changes likely emphasizing invoice processing controls and approval workflow configuration. No implementation partner or specific upstream ERP was named in the available source material.
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Expense Management | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shrivra | Legacy | Shrivra HRMWage Time Off | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023, Singtel implemented Shrivra HRMWage Time Off. The deployment uses the Shrivra HRMWage Time Off application in the Absence and Leave Management category to centralize leave tracking, holiday calendar management, and approval workflows for HR operations in Singapore.
Configuration and module usage as evidenced by vendor product pages and customer listings centers on time off request workflows, configurable holiday calendars aligned to local statutory schedules, manager approval routing, employee self service for requests and cancellations, and absence reporting with audit logging. The Shrivra HRMWage Time Off application is presented as the focal system for recording entitlement balances, capturing leave types, and enforcing approval policies within HR operational processes.
Public sources do not disclose named system integrations or an implementation partner for this deployment, nor do they provide a detailed rollout timeline. Operational governance appears oriented around centralized HR operations and manager approval chains for leave authorization, with configuration and policy enforcement driven through the Absence and Leave Management application rather than through separate point solutions.
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Applicant Tracking System | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2016 | 2016 |
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HR Compliance | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2023 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shrivra | Legacy | Shrivra EzeGym | Gym Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Singtel implemented Shrivra EzeGym to support corporate gym and employee wellness membership and scheduling in Singapore, aligning the deployment with HR corporate wellness & membership management processes. The vendor lists Singtel among its clients and the implementation is inferred to target employee-wellness centre operations rather than consumer-facing fitness services.
Shrivra EzeGym was configured to deliver core Gym Management capabilities, including membership provisioning, schedule and class booking, centralized calendar management, check-in and access tracking, capacity controls and basic reporting. The configuration emphasized employee self-service enrollment and booking portals consistent with HR driven membership lifecycle and scheduling workflows.
Operational coverage focused on Singtel’s HR and facilities functions that manage corporate wellness centres in Singapore, and the deployment was aligned to interface with employee directories and access control or timekeeping systems where required to enforce eligibility and track utilization. Day to day administration and schedule coordination was expected to be owned by HR and facilities teams.
Governance was structured around role based administration and membership approval workflows to centralize bookings and administrative control. Expected benefits cited by the vendor listing include centralized bookings and improved administration of employee wellness programs, reinforcing more consistent scheduling and program oversight.
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OSS/BSS | ERP Services and Operations |
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2018 | 2018 |
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OSS/BSS | ERP Services and Operations |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2024 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2008 | 2008 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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SD-WAN | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Singtel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Singtel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Singtel Technographics
Singtel is a Communications organization based in Singapore,
with around 24112 employees and annual revenues of $10.90 billion.
Singtel operates a diverse technology stack with applications such as
Shrivra QuickInvoicer, Shrivra HRMWage Time Off and Shrivra EzeGym,
covering areas like AP Automation, Absence and Leave Management and Gym Management.
Singtel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Shrivra.
Singtel recently adopted applications including
Botify Assist in 2024, Botify Analytics in 2024 and Shrivra QuickInvoicer in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Singtel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Singtel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Singtel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.