Sjóvá-Almennar life insurance Technographics
Sjóvá-Almennar life insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sjóvá-Almennar life insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 199 Sjóvá-Almennar life insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sjóvá-Almennar life insurance has purchased the following applications: msg.PIA (Primary Insurance Application) for Insurance Policy Administration in 2011, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sjóvá-Almennar life insurance is running and its propensity to invest more and deepen its relationship with msg life , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sjóvá-Almennar life insurance revenues, which have grown to $292.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sjóvá-Almennar life insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sjóvá-Almennar life insurance Tech Stack and Enterprise Applications
Sjóvá-Almennar life insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| msg life | Legacy | msg.PIA (Primary Insurance Application) | Insurance Policy Administration | ERP Services and Operations | n/a | 2011 | 2011 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2010 | 2010 |
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Sjóvá-Almennar life insurance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Sjova-Almennar tryggingar hf. deployed LiveChat on their website. The LiveChat implementation is cataloged under the Chatbots and Conversational AI category and establishes a web-first digital channel for customer engagement for the Icelandic insurer.
The deployment centers on a customer-facing chat widget and an agent console, configured to support real-time text conversations, proactive chat invitations, canned responses, and chat transcript logging. Configuration work emphasized routing and queue rules to align chats with customer service and sales workflows, and the implementation included visitor context capture and basic visitor analytics to surface intent for agents.
Operational coverage is limited to the corporate website and targets customer service and inbound sales functions, with implementation-level governance focused on chat handling procedures, response templates, and escalation rules. Sjova-Almennar tryggingar hf. uses LiveChat within its Chatbots and Conversational AI footprint to standardize web interactions, capture conversational records, and integrate chat workstreams into existing support processes.
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Sjóvá-Almennar life insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Sjova-Almennar tryggingar hf. deployed Microsoft 365 as its Collaboration platform for its Iceland operations. Sjova-Almennar tryggingar hf. uses Microsoft 365 Collaboration to support productivity, communication, and document management across an organization of approximately 185 employees.
The Microsoft 365 deployment leverages core Collaboration capabilities, including Exchange Online for enterprise email, Microsoft Teams for synchronous communication, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and the Office desktop and web applications for authoring and review. Configuration aligns with standard collaboration workflows such as centralized content libraries, team site provisioning, document versioning, and shared workspace collaboration.
Operational coverage spans corporate functions and day to day collaboration workflows, and the company is using Microsoft 365 on their website. Governance is organized around centralized access and sharing policies, retention and content management controls, and role based collaboration permissions to manage information flows across the Microsoft 365 service in the insurance business context.
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Sjóvá-Almennar life insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sjóvá-Almennar life insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sjóvá-Almennar life insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Managing Director of Finance & IT (CFO) | Director | IT | ||||
| Insurance Manager | Manager | Operation | ||||
| Chief Actuary | CXO | Risk | ||||
| Actuary Manager | Manager | Risk |
Apps Being Evaluated by Sjóvá-Almennar life insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||