Sleep City
2401 N Reserve St.,
Missoula, 59808, MT,
United States
Missoula, 59808, MT,
United States
1 406-541-2860
Retail
Sleep City Technographics
Sleep City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sleep City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Sleep City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sleep City has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2012, WooCommerce for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sleep City is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sleep City revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sleep City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sleep City Tech Stack and Enterprise Applications
Sleep City ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Sleep City implemented Intuit Quickbooks Enterprise as its ERP Financial backbone for corporate accounting, transactional processing, and inventory valuation. Sleep City is a United States retail business with 50 employees and $5,000,000 in revenue, and the implementation centralized financial control across its retail operations and head office. The deployment configured Intuit Quickbooks Enterprise to support standard ERP Financial capabilities including a structured chart of accounts, general ledger, accounts payable, accounts receivable, inventory accounting, and financial reporting.
Configuration emphasized role-based access and multi-user transaction processing to align store-level sales and corporate bookkeeping, supporting day-to-day cash management and month-end close workflows. Governance centered on centralized accounting ownership with operational workflows for store reconciliation and vendor payment approvals, and the configuration included customizable financial reports and audit trails within Intuit Quickbooks Enterprise. The implementation positions Sleep City Intuit Quickbooks Enterprise ERP Financial as the central system for the company finance function and retail operational accounting.
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Sleep City AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Sleep City implemented LiveChat on its website. LiveChat is a Chatbots and Conversational AI application that Sleep City deployed as an embedded web chat widget to provide real-time visitor engagement and support.
The implementation used the LiveChat application with a webhook-capable agent dashboard, standard widget placement across the consumer storefront, and configuration of canned responses, basic routing rules and chat transcript retention to support live agents. Operational ownership resides with customer service and e-commerce teams who use the LiveChat dashboard to manage incoming conversations, monitor visitor sessions and maintain conversation history. Governance emphasized scripted responses and template updates to standardize online interactions, while configuration changes were handled through the LiveChat administration interface.
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Sleep City eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, Sleep City implemented WooCommerce on its public website to establish a direct eCommerce channel for online mattress and bedding sales. The deployment uses WooCommerce as the application name and is delivered within a WordPress content management environment supplied by vendor Automattic, aligning the company website with eCommerce platform capabilities.
The implementation leverages core WooCommerce capabilities including product catalog management, SKU and variant handling, shopping cart and checkout workflows, pricing and coupon configuration, tax calculation, and order management. Configuration work focused on storefront templates, product page templates, and administrative controls in the WordPress backend to enable merchandising and catalog updates by internal teams.
Operational integrations are implemented at a category level, connecting the WooCommerce storefront to payment gateway services, shipping and fulfillment carriers, and automated customer notification flows to support online order processing. The eCommerce deployment covers web sales as an active retail channel and supports business functions including merchandising, customer service, order fulfillment, and finance for transaction reconciliation.
Governance and workflow changes centered on centralizing product and content administration in the WordPress admin console, defining roles for merchandising and order operations, and instituting online order handling procedures for fulfillment teams. The configuration emphasizes maintainability and plugin-managed extensibility, enabling Sleep City to manage catalog updates and order workflows within the WooCommerce eCommerce framework.
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Product Review Management | eCommerce |
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2017 | 2017 |
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Sleep City CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2013 | 2013 |
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Sleep City PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Sleep City IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Sleep City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Sales Manager | Manager | Sales | |
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Marketing Director | Director | Marketing | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Sleep City Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sleep City IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sleep City digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sleep City Technographics
Sleep City is a Retail organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Sleep City operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, LiveChat and WooCommerce,
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Sleep City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, LiveChat, Inc. and Automattic.
Sleep City recently adopted applications including
Ionic Platform in 2021, GoDaddy in 2021 and Yotpo Reviews in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sleep City’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sleep City’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sleep City technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.