Smart Furniture, Inc.
430 Market Street,
Chattanooga, 37402, TN,
United States
Chattanooga, 37402, TN,
United States
1 888-979-5178
Media
Smart Furniture, Inc. Technographics
Smart Furniture, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart Furniture, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Smart Furniture, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smart Furniture, Inc. has purchased the following applications: Affirm for Payment Processing in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2007, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart Furniture, Inc. is running and its propensity to invest more and deepen its relationship with Affirm , Google , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart Furniture, Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart Furniture, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart Furniture, Inc. Tech Stack and Enterprise Applications
Smart Furniture, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016, Smart Furniture, Inc. integrated Affirm as its payment provider on its website. Smart Furniture, Inc. uses Affirm, a Payment Processing platform, to surface point of sale financing and alternative payment options directly within its e-commerce checkout on the company website.
The implementation focused on embedding Affirm checkout integration and customer payment authorization workflows into the storefront, enabling selection of installment plans at purchase. Functional capabilities implemented include customer financing options, transaction authorization and settlement workflows, and merchant transaction reporting through Affirm's merchant interface. Configuration emphasized common Payment Processing controls, including hosted checkout components and tokenization to reduce merchant PCI scope.
Operational coverage is centered on the companys online commerce and finance operations in the United States, impacting order capture, payment reconciliation, and customer service handling for financed purchases. Governance adjustments included updating payment acceptance and refund procedures for financed transactions and incorporating Affirm transaction feeds into regular finance reconciliation processes. The Affirm Payment Processing integration creates a payment processing layer that links the storefront checkout to merchant transaction management and finance workflows.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Smart Furniture, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2007 | 2007 |
In 2007, Smart Furniture, Inc. implemented LivePerson Conversational Cloud as a customer-facing conversational layer. The deployment uses LivePerson Conversational Cloud to surface web chat on the corporate website, aligning with the Chatbots and Conversational AI category and focusing on inbound customer engagement for sales and support.
The implementation is a cloud hosted conversational platform embedded as a web chat widget, combining automated conversational flows, intent recognition and live agent handoff to support customer interactions. Operational coverage centers on website based customer service and e-commerce inquiry handling, with governance oriented around conversational script control, agent routing rules and analytics review cycles to manage messaging and response policies.
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Smart Furniture, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Smart Furniture, Inc. implemented Google Workspace (Formerly Google G-Suite) for Collaboration across the organization. The deployment is provisioned on the smartfurniture.com domain and is observable in site metadata indicating corporate email and collaboration services are bound to the company domain.
Google Workspace (Formerly Google G-Suite) is configured with core Collaboration capabilities including corporate email, calendar, cloud storage, real time document editing, and video conferencing. Configuration signals point to use of Google Admin driven account provisioning, group-based access controls, and shared drive structures to manage team content and permissions.
Operational coverage spans company wide functions at Smart Furniture, Inc., supporting marketing, sales, operations, and customer support with centralized mailboxes, collaborative documents, and meeting scheduling workflows. Governance appears organized through role based administration, domain level sharing policies, and standard account lifecycle controls managed in the admin console.
The implementation ties the Collaboration suite to the public website for domain validated email and contact handling, indicating Google Workspace is the primary collaboration and mail platform for Smart Furniture, Inc. Google Workspace (Formerly Google G-Suite) serves as the core Collaboration layer enabling daily communications and document collaboration across the 50 employee organization.
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Smart Furniture, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Smart Furniture, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Smart Furniture, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Smart Furniture, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Smart Furniture, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Smart Furniture, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Creative Director / Director of Special Accounts | Director | Sales | |
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Operations Manager | Manager | Finance | |
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VP of Sales and Marketing | VP | Marketing | |
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Apps Being Evaluated by Smart Furniture, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart Furniture, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart Furniture, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smart Furniture, Inc. Technographics
Smart Furniture, Inc. is a Media organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Smart Furniture, Inc. operates a diverse technology stack with applications such as
Affirm, LivePerson Conversational Cloud and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Smart Furniture, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Affirm, LivePerson and Google.
Smart Furniture, Inc. recently adopted applications including
Google Pay in 2021, PayPal Enterprise in 2021 and Amazon Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart Furniture, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart Furniture, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart Furniture, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.